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Manufacturer communication · Service bulletin

Hyundai bulletin 26-EV-002H

What it saysSome 2025MY IONIQ 5 (NEA EV) vehicles may experience a charging condition where a voltage difference between battery cells prevents the High Voltage Battery from fully charging. NHTSA’s full summary ↓

Hyundai filed this with NHTSA as a service bulletin dated Mar 3, 2026, received Mar 11, 2026, about the fuel/propulsion system — 1 document under this number: 26-EV-002H TSB. It names 1 model year (2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication
2025 IONIQ 5 (NEA EV) 10 Dec 2024 – 22 Sep 2025 “2025 ioniq 5 (NEA EV) 12/10/2024 – 09/22/2025”

What it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.

Some 2025MY IONIQ 5 (NEA EV) vehicles may experience a charging condition where a voltage difference between battery cells prevents the High Voltage Battery from fully charging. If either of the DTCs associated with the condition are identified in "Active" status, follow the procedure outlined in this TSB to replace the Battery System Assembly (BSA).

Kind Service bulletin Manufacturer date Mar 3, 2026 Received by NHTSA Mar 11, 2026 Components Fuel/Propulsion System Supersedes 25-EV-002H (Apr 12, 2025)

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
26-EV-002H TSBService bulletinMar 3, 202611029938PDF, 404 KB

What the document itself lists

The manufacturer titles it “HV BATTERY INSPECTION & REPLACEMENT”.

Parts the bulletin names

Part numberDescriptionQtyFind it
37501-PI020——
37501-PI050——
37501-PI900——
37501-PI920——
37501-PI120——
37501-PI150——
37501-PI820——
37535-GI050Bolt &8eBay Motors →
37535-GI500Pink-Antifreeze /18eBay Motors →
00232-19098Coolant2eBay Motors →

Labour operation and the time the manufacturer allows

OperationDescriptionTime
50DV03R0Battery Inspection & Replacement2.9 hrs

Read by machine from the document NHTSA serves (4 pages), read Sep 29, 2026. A part number is shown only where it matches Hyundai’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 1 model year this bulletin names have filed 318 complaints with NHTSA since 2015. 69 of them name Fuel/Propulsion System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

I notice a strange pulsing/hesitation when accelerating at partial throttle (maybe 10-25%) between 60-65MPH. It's quite alarming, because it feels like the electric motor is cutting out momentarily.

2025 Hyundai Ioniq 5 · Fuel/Propulsion System · filed with NHTSA Aug 25, 2025 · ODI 11682918

In depth: 2025 Hyundai Ioniq 5 fuel system problems →

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the fuel/propulsion system

Source: same model, same component group

3 other manufacturer communications filed against the Hyundai Ioniq 5 under the same component group (fuel/propulsion system), newest first.

NumberKindDatedNHTSA’s summary
26-EV-007HService bulletinAug 26, 2026Some IONIQ 5 (NEA EV) vehicles may set DTC P1E3000 while charging. Vehicle operation remains unaffected. This bulletin provides instructions…
25-EV-003HService bulletinJul 26, 2025Certain IONIQ 5 (NE EV), IONIQ 6 (CE EV), and IONIQ 5 N (NE EV N) vehicles may have missing Inlet 5-Pin Combo DC insulation caps…
25-EV-002HService bulletinApr 12, 2025Certain 2025MY IONIQ 5 (NEA EV) vehicles may experience a charging issue where a voltage difference between battery cells prevents the High…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Hyundai, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Hyundai 26-EV-002H a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 26-EV-002H repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Hyundai warranty extension on file lists the ones Hyundai has filed.

Which vehicles does 26-EV-002H cover?

The manufacturer filed it against 1 model year: 2025 Hyundai Ioniq 5. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: 2025 IONIQ 5 (NEA EV): built 10 Dec 2024 – 22 Sep 2025 — the build date is on the certification label in the driver’s door jamb.