Hyundai bulletin 23-EV-006H
What it saysThis bulletin provides service information on how to inspect the charging port and if needed, replace any missing/damaged insulation cap(s) at the charging port on certain 2022-2023MY Ioniq 5 (NE1) and 2023MY (CE1) . NHTSA’s full summary ↓
Hyundai filed this with NHTSA as a service bulletin dated Aug 25, 2023, received Sep 6, 2023, about the electrical system. It names 3 model years (2022–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis bulletin provides service information on how to inspect the charging port and if needed, replace any missing/damaged insulation cap(s) at the charging port on certain 2022-2023MY Ioniq 5 (NE1) and 2023MY (CE1) . The charging insulation caps are important to ensure proper charger connector orientation and fit to the vehicle charge port.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 23-EV-006H | Service bulletin | Aug 25, 2023 | 10241880 | PDF, 379 KB |
What the document itself lists
The manufacturer titles it “INSPECTION/REPLACEMENT OF EV CHARGING PORT INSULATION CAP”.
Parts the bulletin names
| Part number | Description | Qty | Find it |
|---|---|---|---|
| 91691-GI010 | Insulation Cap | — | eBay Motors → |
| 91691-GI020 | Insulation Cap | 2 | eBay Motors → |
| 91691-GI030 | — | — |
Read by machine from the document NHTSA serves (4 pages), read Sep 30, 2026. A part number is shown only where it matches Hyundai’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 3 model years this bulletin names have filed 851 complaints with NHTSA since 2015. 785 of them name Electrical System, Power Train — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2022 Hyundai Ioniq 5, the 20 owners who gave an odometer reading for Electrical System reported it at a median of 22,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
The contact owns a 2022 Hyundai Ioniq 5. The contact stated while driving 59 MPH, a warning message advising to stop the vehicle due to low battery was displayed; however, the main battery was fully charged. The instrument panel lights turned off and the vehicle decelerated to 23 MPH. The contact veered to the right lane.
2022 Hyundai Ioniq 5 · Electrical System · filed with NHTSA Feb 22, 2023 · ODI 11508521
ICCU failure. EV car flashed battery issues and could not drive. ICCU and 12 volt battery replaced after 10 days in dealership shop. Manufacturer inspected. Prior to issue electric hatchback closed half way then stalled. I drove to the dealership and asked them to check if there was something wrong.
2023 Hyundai Ioniq 6 · Electrical System · filed with NHTSA Jul 12, 2025 · ODI 11672992
2023 Hyundai Ioniq 5 (SEL, AWD) has bad ICCU (intergrated charging control unit). Will only charge at DC chargers reliably, level 2 or level 1 chargers will only work intermittently. Has been in the shop 2 weeks with no estimated repair date as the ICCU is on backorder.
2023 Hyundai Ioniq 5 · Electrical System · filed with NHTSA Jun 19, 2023 · ODI 11527682
In depth: 2023 Hyundai Ioniq 5 electrical problems → · 2023 Hyundai Ioniq 5 transmission and drivetrain problems → · 2022 Hyundai Ioniq 5 electrical problems → · 2022 Hyundai Ioniq 5 transmission and drivetrain problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group28 other manufacturer communications filed against these Hyundai models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Hyundai list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 26-GI-003H | Service bulletin | Oct 27, 2026 | This bulletin provides information related to the navigation and head unit software changes introduced in the 2026 2nd Navigation Map and So… |
| LA42 | Warranty extension | Oct 13, 2026 | Certain IONIQ 5 (NEA EV) vehicles may experience Malfunction Indicator Lamp (MIL) illumination and false battery overtemperature fault diag… |
| Z14 | Warranty extension | Jun 25, 2026 | Hyundai is extending the warranty coverage for the Integrated Charging Control Unit (ICCU) and ICCU fuse to 15 years/180,000 miles from the… |
| 26-GI-002H | Service bulletin | May 27, 2026 | This bulletin provides information related to the navigation and head unit software changes introduced in the 2026 1st Navigation Map and So… |
| LA25 | Warranty extension | May 16, 2026 | Certain IONIQ 5 (NEA EV) vehicles may have 12V battery drainage due to the scheduled climate feature. Technical Service Bulletin (TSB) 26-01… |
| LA18 | Warranty extension | May 8, 2026 | Certain IONIQ 5 (NEA EV) vehicles are eligible for a software update to the VCMS which would enable the Plug and Charge (PNC) function to su… |
| 26-BE-009H | Service bulletin | Apr 18, 2026 | Some IONIQ 5 (NEA EV) vehicles may exhibit a no START/READY condition when pressing the START/STOP Button (SSB). This bulletin provides the… |
| 9C0 | Service campaign | Apr 8, 2026 | Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Bluelink functions. This may be due to an occasiona… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Hyundai, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Hyundai 23-EV-006H a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 23-EV-006H repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Hyundai warranty extension on file lists the ones Hyundai has filed.
Which vehicles does 23-EV-006H cover?
The manufacturer filed it against 3 model years: 2023 Hyundai Ioniq 5, 2022 Hyundai Ioniq 5, 2023 Hyundai Ioniq 6. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.