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Manufacturer communication · Service bulletin

Honda bulletin A21-068

Honda filed this with NHTSA as a service bulletin dated Oct 25, 2023, received Sep 2, 2021, about the vehicle speed control — 2 documents under this number. It names 14 model years (2017–2021). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Service Bulletin - The ACC system error message comes on while driving when outside temperatures are low/near freezing due to snow and ice getting stuck to the front of the millimeter wave radar. This can cause DTC P2583-76 (Temporary stop of Integrated Driver Support System [Misalignment Millimeter Wave Radar]) to be stored.

Kind Service bulletin Manufacturer date Oct 25, 2023 Received by NHTSA Sep 2, 2021 Components Vehicle Speed Control, Forward Collision Avoidance, Electrical System First dated Aug 31, 2021

Documents filed under this number

DocumentKindDatedNHTSA idAt NHTSA
A21-068Service bulletinOct 25, 202310244663not yet checked
A21-068Service bulletinAug 31, 202110200833not yet checked

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

Common questions

Source: NHTSA, 49 CFR 579.5

Is Honda A21-068 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the A21-068 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does A21-068 cover?

The manufacturer filed it against 14 model years: 2020 Honda Accord, 2019 Honda Accord, 2018 Honda Accord, 2019 Honda CR-V, 2018 Honda CR-V, 2017 Honda CR-V and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.