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Manufacturer communication · Service campaign

Genesis service campaign SERVICE CAMPAIGN T47G

Genesis filed this with NHTSA as a service campaign dated Sep 12, 2024, received Sep 7, 2024, about the electrical system — 2 documents under this number: 24-01-044G. It names 11 model years (2021–2024). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

This message provides instructions for vehicles experiencing an incomplete Over-The-Air (“OTA�) AVN software update.

Manufacturer campaign id SERVICE CAMPAIGN T47G Kind Service campaign Manufacturer date Sep 12, 2024 Received by NHTSA Sep 7, 2024 Components Electrical System First dated Sep 7, 2024

Documents filed under this number

DocumentKindDatedNHTSA idAt NHTSA
24-01-044GService campaignSep 12, 202411008005not yet checked
24-01-044GService campaignSep 7, 202411007468not yet checked

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

Common questions

Source: NHTSA, 49 CFR 579.5

Is Genesis SERVICE CAMPAIGN T47G a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the SERVICE CAMPAIGN T47G repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does SERVICE CAMPAIGN T47G cover?

The manufacturer filed it against 11 model years: 2024 Genesis G80, 2023 Genesis G80, 2022 Genesis G80, 2021 Genesis G80, 2024 Genesis GV70, 2023 Genesis GV70 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.