Genesis service campaign SERVICE CAMPAIGN T44G
What it saysCertain 2024MY GV70 (JK1A) and GV70 Electrified (JK1A EV) vehicles may exhibit delamination of the upper cover on the floor console assembly. NHTSA’s full summary ↓
Genesis filed this with NHTSA as a service campaign dated Aug 28, 2024, received Sep 4, 2024, about the electrical system — 1 document under this number: 24-01-067G. It names 1 model year (2024). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWhat it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.
Certain 2024MY GV70 (JK1A) and GV70 Electrified (JK1A EV) vehicles may exhibit delamination of the upper cover on the floor console assembly. Follow the procedure in this bulletin to inspect and, if necessary, replace the floor console assembly.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 24-01-067G | Service campaign | Aug 28, 2024 | 11006845 | PDF, 490 KB |
What the document itself lists
Labour operations and the time the manufacturer allows
| Operation | Description | Time |
|---|---|---|
| 30DA28R0 | Inspection of Floor Console Upper Cover | 0.2 hrs |
| 30DA28R2 | Inspection & Replacement of Floor Console Assembly | 0.6 hrs |
Read by machine from the document NHTSA serves (5 pages), read Sep 30, 2026. A part number is shown only where it matches Genesis’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote.
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 20 complaints with NHTSA since 2015. 3 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
While driving an audible pop from the rear of the vehicle was heard. Upon hearing the pop the vehicle warning lights came on and a sudden loss of power reducing my maximum speed to 20 mile per hour. The electrical system failure warning came up on the screen and the car would not accelerate to over 20 miles per hour.
2024 Genesis GV70 · Electrical System · filed with NHTSA Mar 18, 2026 · ODI 11725201
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group27 other manufacturer communications filed against the Genesis GV70 under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Genesis list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 26-GI-003G | Service bulletin | Oct 26, 2026 | This bulletin provides information related to the navigation and head unit software changes introduced in the 2026 2nd Navigation Map and So… |
| 26-EV-008G | Service bulletin | Oct 21, 2026 | Some G80 Electrified (RG3 EV), GV60 (JW1 EV), and GV70 Electrified (JK1A EV) vehicles may exhibit a vibration noise coming from the battery… |
| L21G | Warranty extension | Aug 3, 2026 | Certain GV70 (JK1) vehicles may experience an intermittent A/C inoperative condition when the engine is started after the air conditioner ha… |
| L04G | Service campaign | Jul 31, 2026 | Certain GV70 Electrified (JK1A EV) vehicles may exhibit a Data Communication Unit (DCU) software error due to the internal timer initializat… |
| L03G L04G | Warranty extension | Jul 31, 2026 | Certain 2026MY GV70 (JK1A) and 2026MY GV70 Electrified (JK1A) vehicles may exhibit a Data Communication Unit (DCU) software error due to the… |
| L03 | Warranty extension | Jul 31, 2026 | Certain GV70 (JK1A) vehicles may exhibit a Data Connectivity Unit (DCU) software error due to the internal timer initialization logic not be… |
| 26-GI-002G | Service bulletin | May 27, 2026 | This bulletin provides information related to the navigation and head unit software changes introduced in the 2026 1st Navigation Map and So… |
| 913G | Service campaign | Apr 10, 2026 | Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Connected Car Services (CCS) functions. This may be… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Genesis, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Genesis SERVICE CAMPAIGN T44G a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the SERVICE CAMPAIGN T44G repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does SERVICE CAMPAIGN T44G cover?
The manufacturer filed it against 1 model year: 2024 Genesis GV70. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: built 10 May 2023 – 8 Dec 2023; built 22 May 2023 – 11 Dec 2023 — the build date is on the certification label in the driver’s door jamb.