Genesis bulletin 23-EV-005G
What it saysThis bulletin provides the procedure for updating the software of the Vehicle Charge Management System (VCMS) to improve charging. NHTSA’s full summary ↓
Genesis filed this with NHTSA as a service bulletin dated Jun 20, 2023, received Jul 1, 2023, about the power train. It names 3 model years (2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
Get the next Genesis bulletin for your model by email Weekly, only when something new is filed. Nothing else; one-click unsubscribe.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWhat it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.
This bulletin provides the procedure for updating the software of the Vehicle Charge Management System (VCMS) to improve charging. It may address an intermittent stops charging condition or the following EV Light On DTC condition: DTC P1ABD00 â Battery Charger Coupler Temperature Too High
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 23-EV-005G | Service bulletin | Jun 20, 2023 | 10238386 | PDF, 277 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Email me new Genesis bulletins for one of these models
A weekly email, sent only in a week when Genesis files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.
What owners reported
Source: NHTSA complaint databaseOwners of the 3 model years this bulletin names have filed 139 complaints with NHTSA since 2015. 29 of them name Power Train — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
The contact owns a 2023 Genesis GV60. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 23V300000 (Power Train) however, the failure occurred after the recall repair was performed. The contact stated that while driving at an undisclosed speed, the vehicle experienced unintended acceleration.
2023 Genesis GV60 · Power Train · filed with NHTSA Dec 1, 2023 · ODI 11557857
Transmission failure at 1558 miles. Replacement of transmission assembly is required. Dealership (Manly Genesis of Santa Rosa, CA) has the vehicle. No confirmation date of when parts and work will be completed
2023 Genesis GV70 · Power Train · filed with NHTSA Sep 29, 2023 · ODI 11547372
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the power train
Source: same model, same component group10 other manufacturer communications filed against these Genesis models under the same component group (power train), newest first. The eight newest are listed; the rest are on the Genesis list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 26-DS-001G | Service bulletin | Sep 9, 2026 | Some GV70 (JK1, JK1A), GV80 (JX1) and G80 (RG3) vehicles may have a hum or whine noise condition from the rear differential at certain speed… |
| 24-DS-001G-1 | Service bulletin | Oct 31, 2024 | Certain GV70 (JK1, JK1A), GV80 (JX1) and G80 (RG3) vehicles may have a hum or whine noise condition from the rear differential at certain sp… |
| 24-DS-001G | Service bulletin | May 10, 2024 | Certain GV70 (JK1 and JK1A), GV80 (JX1) and G80 (RG3) vehicles may have a hum or whine noise condition from the rear differential at certain… |
| 24-AT-003G | Service bulletin | May 4, 2024 | When servicing an 8-speed automatic transmission vehicle with a “Check Engine light” and any of the DTCs listed below, follow the Service Pr… |
| 24-EV-003G | Service bulletin | Mar 6, 2024 | Certain 2023-2024MY G80 Electrified (RG3 EV), 2023-2024MY GV60 (JW1 EV), and 2023-2024MY GV70 Electrified (JK1a EV) may have a condition of… |
| 24-01-011G | Service bulletin | Jan 23, 2024 | Certain 2024MY G80 (RG3) and 2024MY G90 (RS4) vehicles may have a missing mounting bolt on the transfer case assembly. Follow the procedures… |
| 23-DS-003G | Service bulletin | Nov 15, 2023 | When servicing any of the specified vehicles below with the corresponding DTCs, follow the step-by-step procedures in this bulletin. ⢠El… |
| 23-DS-002G | Service bulletin | Nov 15, 2023 | When servicing any of the specified vehicles below with the corresponding DTCs, follow the step-by-step procedures in this bulletin. ⢠Tr… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Genesis, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Genesis 23-EV-005G a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 23-EV-005G repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Hyundai warranty extension on file lists the ones Hyundai has filed.
Which vehicles does 23-EV-005G cover?
The manufacturer filed it against 3 model years: 2023 Genesis G80, 2023 Genesis GV60, 2023 Genesis GV70. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: 2023MY GV60 Electric (JW1 EV): built 4 Feb 2022 – 5 Jan 2023; 2023MY G80 Electric (RG3 EV): built 23 Feb 2022 – 29 Dec 2022; 2023MY GV70 Electric (JK1 EV): built 2 Dec 2022 – 23 May 2023 — the build date is on the certification label in the driver’s door jamb.