Ford bulletin TSB 25-2610
What it saysThis article supersedes TSB 25-2189 to update the vehicles affected, production cut-off date and part list. NHTSA’s full summary ↓
Ford filed this with NHTSA as a service bulletin dated Dec 18, 2025, received Jan 6, 2026, about the structure. It names 3 model years (2023–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWhat it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.
This article supersedes TSB 25-2189 to update the vehicles affected, production cut-off date and part list. Some of the vehicles listed in the Model statement above may experience exterior paint blistering in at least one of the following areas: * Front and rear door skin panel(s) and door jamb area(s) * Rear quarter panel(s) and jamb area(s) * B-pillar outer panel(s) and jamb area(s) * Roof panel and jamb area(s) * Rocker panel(s) and jamb area(s) This may be due to the factory painting process.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| TSB 25-2610 | Service bulletin | Dec 18, 2025 | 11027123 | PDF, 874 KB |
What the document itself lists
Parts the bulletin names
| Part number | Description | Qty | Find it |
|---|---|---|---|
| W721342-S450B | Fastener (Spoiler Only) | 4 | eBay Motors → |
| W717563-S450B | Fastener (Spoiler Only) | 4 | eBay Motors → |
Labour operations and the time the manufacturer allows
| Operation | Description | Time |
|---|---|---|
| 252610A | 2023-2025 Mustang Mach-E: Detrim And Paint One (1) Front Door Includes Time To… | 8 hrs |
| 252610B | 2023-2025 Mustang Mach-E: Detrim And Paint One (1) Rear Door Includes Time To Remove… | 9.7 hrs |
| 252610C | 2023-2025 Mustang Mach-E: Detrim And Paint One (1) Rear Quarter Panel Includes Time… | 15 hrs |
| 252610D | 2023-2025 Mustang Mach-E: Detrim And Paint Roof Includes Time To Remove And Install… | 12.9 hrs |
| 252610F | Extra Time For Tri-Coat Vehicles (Can Only Be Used Once And Can Be Included In Paint… | 0.5 hrs |
| 252610G | — | 0.2 hrs |
| BT252610 | Actual Time Up To | 6 hrs |
Read by machine from the document NHTSA serves (7 pages), read Sep 30, 2026. A part number is shown only where it matches Ford’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
Find the body for the 2025 Mustang Mach-E →Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 3 model years this bulletin names have filed 191 complaints with NHTSA since 2015.
The contact owns a 2025 Ford Mustang Mach-E. The contact stated that upon entering the vehicle and backing out of his driveway, heard an abnormal scraping sound coming from the vehicle. Upon exiting the vehicle, the contact discovered that the charging port door had opened independently and scraped the garage door frame.
2025 Ford Mustang Mach-E · Structure · filed with NHTSA May 18, 2026 · ODI 11738479
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the structure
Source: same model, same component group12 other manufacturer communications filed against the Ford Mustang Mach-E under the same component group (structure), newest first. The eight newest are listed; the rest are on the Ford list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| SSM 54811 | Service bulletin | May 8, 2026 | 2022-2026 Mustang Mach-E vehicles built on or after 03-Jan-2022 are no longer equipped with a hands free liftgate system. The vehicle is not… |
| SSM 54555 | Service bulletin | Feb 6, 2026 | Some 2020-2022-Corsair, 2021-2023 Nautilus, 2020-2024 Navigator/Aviator, and 2021-2024 Mustang Mach-E vehicles equipped with phone-as-a-key… |
| SSM 54424 | Service bulletin | Dec 4, 2025 | Some 2021-2025 Mustang Mach-E vehicles may exhibit a condition where the front luggage compartment hood is hard to close. This may be due to… |
| ECG-25.2.7.7.1 | Over-the-air update | Nov 20, 2025 | "Quality improvements include: -This update prevents a potential issue that may prevent side doors from unlocking when commanded from the ex… |
| DCMX-25.AD | Over-the-air update | Aug 13, 2025 | "Quality improvements include: -This update prevents a potential issue that may prevent side doors from unlocking when commanded from the ex… |
| DCMX-25.BB | Over-the-air update | Jun 5, 2025 | "Quality improvements include: -This update prevents a potential issue that may prevent side doors from unlocking when commanded from the ex… |
| 24N05 | Service bulletin | May 17, 2024 | Certain 2021-2023 Model Year Mach-E Vehicles - Paint Sealant Issues - Door Hems Inspection - Repair |
| TSB 24-2058 | Service bulletin | Mar 3, 2024 | Some 2021-2023 Mustang Mach-E vehicles may exhibit a wind noise from the exterior mirror/A-pillar area when driving at or above 64 km/h… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ford, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ford TSB 25-2610 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the TSB 25-2610 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does TSB 25-2610 cover?
The manufacturer filed it against 3 model years: 2025 Ford Mustang Mach-E, 2024 Ford Mustang Mach-E, 2023 Ford Mustang Mach-E. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: 2023-2025 Mustang Mach-E: built 1 Nov 2023 – 24 Feb 2025 — the build date is on the certification label in the driver’s door jamb.