Ford bulletin TSB 24-2252
What it saysSome 2020-2023 Explorer/Aviator and 2021-2023 F-150 vehicles equipped with a 10R80 MHT transmission may exhibit harsh/delayed engagements and/or harsh/delayed shifts, an illuminated malfunction indicator lamp (MIL)… NHTSA’s full summary ↓
Ford filed this with NHTSA as a service bulletin dated Aug 26, 2024, received Sep 2, 2024, about the power train. It names 11 model years across Ford and Lincoln (2020–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
One page for every brand it was filed under. Each brand’s bulletins: Ford · Lincoln.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWhat it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.
Some 2020-2023 Explorer/Aviator and 2021-2023 F-150 vehicles equipped with a 10R80 MHT transmission may exhibit harsh/delayed engagements and/or harsh/delayed shifts, an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 and/or P07F7 stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to the software in the powertrain control module (PCM) or transmission control module (TCM), the transmission solenoid ID strategy, sticking valves in the main control valve body and/or axial movement of the CDF clutch cylinder (7H351) sleeve. To correct the condition, follow the Service Procedure to identify and correct the condition.
Trouble codes it names: P0729 P0731 P0732 P0733 P0734 P0735 P0736 P0751 P0752 P0756 P0757 P0761 P0762 P0766 P0767 P076F P0771 P0772 P07D9 P07F6 P07F7 P2700 P2701 P2702 P2703 P2704 P2705 P2707 P2708
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| TSB 24-2252 | Service bulletin | Aug 26, 2024 | 11006770 | PDF, 496 KB |
What the document itself lists
Parts the bulletin names — the first 40 it lists
| Part number | Description | Qty | Find it |
|---|---|---|---|
| W712658-S439 | Solenoid Retaining Plate Bolt | — | eBay Motors → |
| HL3Z-7G007-A | Solenoid Retaining Clips | — | eBay Motors → |
| L1MZ-7F396-A | Fluid Pan Gasket | 1 | eBay Motors → |
| L1MZ-7N265-A | Fluid Pan To Case Seals | 2 | eBay Motors → |
| BL8Z-7G199-A | Hybrid Drive Unit Feed Tube Seals | 2 | eBay Motors → |
| L1MZ-7A098-B | Fluid Filter | 1 | eBay Motors → |
| L1MZ-7J135-A | Auxiliary Pump Seal | 1 | eBay Motors → |
| 7T4Z-7Z302-A | Transmission Fluid Filter Seal | 1 | eBay Motors → |
| HL3Z-7Z490-E | Channel Plate | 1 | eBay Motors → |
| ML3Z-7Z490-C | Separator Plate (F-150) | 1 | eBay Motors → |
| L1MZ-7Z490-N | Separator Plate | 1 | eBay Motors → |
| L1MZ-7Z490-P | Separator Plate | 1 | eBay Motors → |
| HL3Z-7G091-F | Input Shaft Seals (F2) | — | eBay Motors → |
| HL3Z-7B399-C | Sun Gear No. 3 Shaft Seals (F7) | — | eBay Motors → |
| HL3Z-7C099-A | C Clutch Balance Dam Inner Seal | — | eBay Motors → |
| HL3Z-7A548-B | C Clutch Balance Dam And Piston | — | eBay Motors → |
| HL3Z-7D404-A | C And D Clutch Piston Inner Seals | — | eBay Motors → |
| HL3Z-7A262-C | D Clutch Balance Dam | — | eBay Motors → |
| HL3Z-7D403-A | D Clutch Piston Outer Seal | — | eBay Motors → |
| HL3Z-7A548-G | F Clutch Balance Dam And Piston | — | eBay Motors → |
| HL3Z-7A548-A | F Clutch Balance Dam And Piston | — | eBay Motors → |
| HL3Z-7G091-G | Input Shaft To Sun Gear No. 3 Shaft | — | eBay Motors → |
| HL3Z-7G091-C | Input Shaft Seal (F9) | — | eBay Motors → |
| JL3Z-7H351-B | CDF Cylinder (Explorer/Aviator) | — | eBay Motors → |
| ML3Z-7H351-B | CDF Cylinder (F-150) | — | eBay Motors → |
| ML3Z-7A191-A | Hybrid Drive Unit Gasket | 1 | eBay Motors → |
| HL3Z-7B066-AB | A Pressure Plate | 1 | eBay Motors → |
| HL3Z-7B164-E | A Clutch Friction Plates | 3 | eBay Motors → |
| HL3Z-7F220-A | A Clutch Steel Plates | 2 | eBay Motors → |
| HL3Z-7B442-F | C Clutch Steel Plates | 5 | eBay Motors → |
| HL3Z-7B164-A | C Clutch Friction Plates | 5 | eBay Motors → |
| ML3Z-7H095-A | C Clutch Friction Plates (F-150) | 5 | eBay Motors → |
| ML3Z-7B477-A | C Clutch Pressure Plate | 1 | eBay Motors → |
| HL3Z-7B442-D | D Clutch Steel Plates | 6 | eBay Motors → |
| HL3Z-7B164-C | D Clutch Friction Plates | 6 | eBay Motors → |
| ML3Z-7B164-A | D Clutch Friction Plates (F-150) | 6 | eBay Motors → |
| HL3Z-7B066-AA | A Clutch Apply Plate | — | eBay Motors → |
| HL3Z-7B066-Z | A Clutch Apply Plate | — | eBay Motors → |
| HL3Z-7B066-Y | A Clutch Apply Plate | — | eBay Motors → |
| HL3Z-7B066-X | A Clutch Apply Plate | — | eBay Motors → |
Read by machine from the document NHTSA serves (9 pages), read Sep 30, 2026. A part number is shown only where it matches Ford’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themFord 7 model years
Lincoln 4 model years
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 11 model years this bulletin names have filed 5,005 complaints with NHTSA since 2015. 1,630 of them name Power Train — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2020 Ford Explorer, the 190 owners who gave an odometer reading for Power Train reported it at a median of 44,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
A Police Officer's Ford Explorer Interceptor Hybrid SUV while driving had a vehicle malfunction where the rear wheels began to wobble/vibrate and while driving in a straight line with front wheels facing straight caused the vehicle to fishtail out of the control (loss of control to the rear wheels) and slam into a tree at approximately…
2021 Ford Explorer · Power Train · filed with NHTSA Nov 20, 2023 · ODI 11556088
On my 2020 police interceptor through a no issue for the transmission, failing at early mileage, jerking in a drive and slamming gears when shifting and low gears, I believe the component is the CDF drum in the transmission, which is thousands of dollars to fix Ford offered to replace it under warranty, but the issue typically doesn’t…
2020 Ford Explorer · Power Train · filed with NHTSA Aug 18, 2026 · ODI 11757821
The contact owns a 2021 Lincoln Aviator. The contact stated that while her husband was driving 60 MPH in the left lane, the rear end locked up, and the vehicle fishtailed before coming to a complete stop between the left lane and the shoulder of the roadway. The driver attempted to restart the vehicle, but the vehicle failed to start.
2021 Lincoln Aviator · Power Train · filed with NHTSA Sep 23, 2026 · ODI 11766329
In depth: 2022 Ford Explorer transmission and drivetrain problems → · 2021 Ford Explorer transmission and drivetrain problems → · 2020 Ford Explorer transmission and drivetrain problems → · 2023 Ford F-150 transmission and drivetrain problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the power train
Source: same model, same component group154 other manufacturer communications filed against these Ford models under the same component group (power train), newest first. The eight newest are listed; the rest are on the Ford list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| TSB 26-2436 | Service bulletin | Oct 30, 2026 | Some of the vehicles listed in the Model statement above may have diagnostic trouble code (DTC) P05B0 stored in the powertrain control modul… |
| TSB 26-2448 | Service bulletin | Oct 27, 2026 | This bulletin supersedes 25-2236. Reason for update: To consolidate prior articles and revise the Service Procedure to add an AAD blade limi… |
| TSB 26-2408 v2 | Service bulletin | Oct 22, 2026 | This bulletin supersedes 26-2309. Reason for update: update the Model section to remove Aviator 10R80, update theParts list to add 3.3L to W… |
| TSB 26-2431 | Service bulletin | Oct 21, 2026 | This bulletin supersedes 26-2226. Reason For Update: update the Service Procedure for 2021-2022 F-150 3.5L EcoBoost vehicles with the new Fo… |
| TSB 26-2408 | Service bulletin | Sep 22, 2026 | This bulletin supersedes 26-2309. Reason For Update: update the Model section to remove Aviator 10R80, update the Parts list to add 3.3L to… |
| 26E03 | Emissions | Sep 17, 2026 | Certain 2026 Model Year F-150 Raptor Vehicles With 3.5L Engines Powertrain Control Module (PCM) Software Update |
| TSB 26-2395 | Service bulletin | Aug 26, 2026 | This article supersedes 26-2287. Reason for update: update the labor operation numbers to add MT to operations C, F, G, H, J, K, L and M, an… |
| TSB 26-2360 | Service bulletin | Aug 5, 2026 | Some of the vehicles listed in the Model Statement above may exhibit an intermittent extended crank with no relevant diagnostic trouble code… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ford and Lincoln, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ford TSB 24-2252 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the TSB 24-2252 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does TSB 24-2252 cover?
The manufacturer filed it against 11 model years across 2 brands (Ford and Lincoln): 2023 Ford Explorer, 2022 Ford Explorer, 2021 Ford Explorer, 2020 Ford Explorer, 2023 Ford F-150, 2022 Ford F-150 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: 2020-2023 Explorer: built on or before 15 Aug 2022; 2021-2023 F-150: built on or before 15 Aug 2022; 2020-2023 Aviator: built on or before 15 Aug 2022 — the build date is on the certification label in the driver’s door jamb.