Ford bulletin TSB 24-2230
What it saysThis article supersedes TSB 24-2002 to update the symptom, production fix date and the service procedure. NHTSA’s full summary ↓
Ford filed this with NHTSA as a service bulletin dated Jul 26, 2024, received Jul 29, 2024, about the visibility/wiper. It names 4 model years (2021–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWhat it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.
This article supersedes TSB 24-2002 to update the symptom, production fix date and the service procedure. Some 2021-2024 Mustang Mach-E vehicles built on or before 09-Jul-2024 may exhibit a wind noise from the exterior mirrors/A-pillar area when driving between 25 mph-40 mph (32 km/h-64 Km/h). This may be due to poor sealing of the lower mirror foam and the glass top run foam. To correct this condition, follow the Service Procedure to install new lower inner foam and the glass top run foam.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| TSB 24-2230 | Service bulletin | Jul 26, 2024 | 11005308 | PDF, 773 KB |
What the document itself lists
Part the bulletin names
| Part number | Description | Qty | Find it |
|---|---|---|---|
| LJ8Z-5820530-C | — | — |
Labour operations and the time the manufacturer allows
| Operation | Description | Time |
|---|---|---|
| 242230A | 2021-2024 Mustang Mach-E: Install New Lower Inner Foam If Required And The Glass Top… | 0.9 hrs |
| 242230B | — | 1.4 hrs |
Read by machine from the document NHTSA serves (7 pages), read Sep 30, 2026. A part number is shown only where it matches Ford’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 4 model years this bulletin names have filed 669 complaints with NHTSA since 2015.
The contact owns a 2021 Ford Mustang Mach E. The contact received notification of NHTSA Campaign Number: 21V711000 (Visibility) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.
2021 Ford Mustang Mach-E · Visibility/Wiper · filed with NHTSA Apr 5, 2022 · ODI 11459714
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the visibility/wiper
Source: same model, same component group6 other manufacturer communications filed against the Ford Mustang Mach-E under the same component group (visibility/wiper), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| SSM 54979 | Service bulletin | Jul 1, 2026 | Some 2023-2025 Mustang Mach-E and 2024-2026 F-Super Duty vehicles equipped with a 360-degree camera may exhibit a distorted or corrupted 360… |
| SSM 54665 | Service bulletin | Mar 16, 2026 | Some 2026 F-150/Bronco/Ranger/Mustang Mach-E vehicles may exhibit a blank center display screen after deactivating transport mode. To correc… |
| HVAC-25.26 | Over-the-air update | Oct 1, 2025 | Quality improvements include: -Calibration update for the Heating Ventilating and Air Conditioning module to prevent window fogging in cold… |
| SSM 54193 | Other | Sep 4, 2025 | Some 2024-2025 Mustang Mach-E/F-150/F-Super Duty vehicles equipped with 360 degree camera may exhibit a distorted or blurry 360 degree camer… |
| TSB 24-2002 | Service bulletin | Jan 17, 2024 | Some 2021-2023 Mustang Mach-E vehicles built on or before 04-Dec-2023 may exhibit a wind noise from the exterior mirrors/A-pillar area when… |
| OTAPU0725-CLM-FX | Service bulletin | Nov 9, 2023 | Software Update 23-PU0725-CLM-FX for 2023 MACH E vehicles is now available. Quality Improvements include: -Increase the HWS… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ford, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ford TSB 24-2230 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the TSB 24-2230 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does TSB 24-2230 cover?
The manufacturer filed it against 4 model years: 2024 Ford Mustang Mach-E, 2023 Ford Mustang Mach-E, 2022 Ford Mustang Mach-E, 2021 Ford Mustang Mach-E. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: 2021-2024 Mustang Mach-E: built on or before 9 Jul 2024; built on or before 6 Nov 2023 — the build date is on the certification label in the driver’s door jamb.