Ford bulletin TSB 24-2115
What it saysThis article supersedes TSB 22-2260 to update the vehicle applications. NHTSA’s full summary ↓
Ford filed this with NHTSA as a service bulletin dated Apr 24, 2024, received May 4, 2024, about the engine. It names 3 model years (2018–2020). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWhat it applies to, as NHTSA’s summary states it — build dates and equipment as the manufacturer filed them. The dealer checks the VIN and the build date on the door jamb; a vehicle outside the window is not covered by this bulletin.
This article supersedes TSB 22-2260 to update the vehicle applications. Some 2018-2020 F-150 vehicles equipped with a 2.7L EcoBoost may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P0420 and/or P0430 stored in the powertrain control module (PCM). This may be due to calibration and controls sensitivity.
Trouble codes it names: P0420 P0430
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| TSB 24-2115 | Service bulletin | Apr 24, 2024 | 10254166 | PDF, 81 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 3 model years this bulletin names have filed 4,417 complaints with NHTSA since 2015. 1,128 of them name Engine — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2018 Ford F-150, the 331 owners who gave an odometer reading for Engine reported it at a median of 63,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
Oil consumption on the 5.0 liter v8 engine. The engine is consuming oil without evidence of an oil leak. Ford has a TSB for this 19-2365 which covers year model 2018-2020. There are other tsbs for older year models with this same engine. Ford says less than 1 quart of oil consumed in 3000 miles or less is normal.
2020 Ford F-150 · Engine · filed with NHTSA Nov 2, 2020 · ODI 11372591
Vehicle shudders and makes a popping noise form engine . Sounds like a misfire. Check engine light flashes on sometimes during this event. Also when cranking it misfires sometimes. This has been ongoing since I drove the vehicle home day one brand new
2018 Ford F-150 · Engine · filed with NHTSA Jul 1, 2018 · ODI 11104936
My new 2019 Ford F-150 has a knocking noise in the motor that can be heard 25 feet from the vehicle. The transmission has a constant whining noise continually upon any acceleration. Both while stationary, on city streets or highway!
2019 Ford F-150 · Engine · filed with NHTSA Oct 10, 2019 · ODI 11267703
In depth: 2020 Ford F-150 engine problems → · 2019 Ford F-150 engine problems → · 2018 Ford F-150 engine problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the engine
Source: same model, same component group60 other manufacturer communications filed against the Ford F-150 under the same component group (engine), newest first. The eight newest are listed; the rest are on the Ford list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| SSM 55228 | Service bulletin | Oct 8, 2026 | Some 2020-2026 Aviator/Explorer/F-150/Bronco/Ranger vehicles equipped with a 2.7L or 3.0L (non-diesel) engine may need the front engine cove… |
| 25L05 | Other | Sep 2, 2026 | Certain 2024-2025 Model Year F-150 Vehicles Equipped with 2.7L Engine Vehicle Emission Control Information (VECI) Label Update |
| 25M01 | Other | Jul 28, 2026 | Customer Satisfaction Program 25M01 Certain 2021 Model Year F-150 3.0L Diesel Engine and 2020-2022 Model Year Super Duty with 6.7L Diesel En… |
| TSB 26-2233 | Service bulletin | May 14, 2026 | This article supersedes TSB 26-2116 to clarify the prior approval statement. Some of the vehicles listed in the model statement above may ex… |
| SSM 54795 | Service bulletin | May 4, 2026 | Some 2021-2023 F-150 vehicles equipped with a 3.5L PowerBoost engine and 2020-2026 Explorer vehicles equipped with a 3.3L hybrid engine may… |
| TSB 26-2116 | Service bulletin | Apr 9, 2026 | This article supersedes TSB 25-2323 to update the Service procedure, Parts list, and add a clarification note about Cost Cap and Prior appro… |
| 24N12 S2 | Other | Mar 31, 2026 | Certain 2021 - 2022 Model Year Various Vehicles Engine Valve Inspection Test This submission includes : Technical Instructions Updated word… |
| SSM 54678 | Service bulletin | Mar 20, 2026 | Some 2021-2026 F-150 vehicles equipped with a 5.0L/5.2L engine, 2021-2025 F-Super Duty/F-53 Motorhome/F59 Commercial Stripped Chassis vehicl… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ford, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ford TSB 24-2115 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the TSB 24-2115 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does TSB 24-2115 cover?
The manufacturer filed it against 3 model years: 2020 Ford F-150, 2019 Ford F-150, 2018 Ford F-150. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.