Ford bulletin TSB 24-2093
What it saysSome 2021-2023 F-150 vehicles equipped with a gasoline or flex fuel engine (non-Lightning/non-PowerBoost) may exhibit inoperative A/C, lack of air flow, blows warm, and/or evidence of the evaporator freezing. NHTSA’s full summary ↓
Ford filed this with NHTSA as a service bulletin dated Mar 26, 2024, received Apr 4, 2024, about the visibility/wiper. It names 3 model years (2021–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationSome 2021-2023 F-150 vehicles equipped with a gasoline or flex fuel engine (non-Lightning/non-PowerBoost) may exhibit inoperative A/C, lack of air flow, blows warm, and/or evidence of the evaporator freezing. This may be due to the software level of the PCM and heating, ventilation and air conditioning (HVAC) module.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| TSB 24-2093 | Service bulletin | Mar 26, 2024 | 10252667 | PDF, 70 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
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Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 3 model years this bulletin names have filed 2,642 complaints with NHTSA since 2015. 706 of them name Electrical System, Visibility/Wiper — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2021 Ford F-150, the 36 owners who gave an odometer reading for Visibility/Wiper reported it at a median of 39,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
Issue #1: Rain Sensing Wiper function is completely inoperable. Wipers must be operated manually. Issue #2: Blinker stalk becomes stuck in off and on positions. This malfunction has put myself and others at risk because the vehicle, at times, is unable to inform others on the road of the appropriate vehicle lane change.
2023 Ford F-150 · Visibility/Wiper · filed with NHTSA Dec 8, 2023 · ODI 11559185
1. The back up brake assistant is not working. This has been defective since August 2022. It caused me to have an accident running into a post, filing an insurance claim for repairs. I have taken it to 2 different Ford dealers for service and to get the back up brake fixed. No resolve from FORD. 2.
2022 Ford F-150 · Electrical System · filed with NHTSA Nov 16, 2022 · ODI 11493760
The contact owns a 2022 Ford F-150. The contact stated that while driving in inclement weather, the windshield wipers inadvertently failed to function as needed. The contact stated that he checked the windshield wipers and noticed that the driver’s and passenger’s side woodruff key had separated.
2022 Ford F-150 · Visibility/Wiper · filed with NHTSA Oct 3, 2022 · ODI 11487602
In depth: 2023 Ford F-150 electrical problems → · 2022 Ford F-150 electrical problems → · 2021 Ford F-150 electrical problems → · 2021 Ford F-150 visibility and wiper problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the visibility/wiper
Source: same model, same component group15 other manufacturer communications filed against the Ford F-150 under the same component group (visibility/wiper), newest first. The eight newest are listed; the rest are on the Ford list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| TSB 26-2316 | Service bulletin | Jul 10, 2026 | Some of the vehicles listed in the Model statement above equipped with 360-degree camera may exhibit a distorted or corrupted 360-degree cam… |
| SSM 54665 | Service bulletin | Mar 16, 2026 | Some 2026 F-150/Bronco/Ranger/Mustang Mach-E vehicles may exhibit a blank center display screen after deactivating transport mode. To correc… |
| SSM 54648 | Service bulletin | Mar 11, 2026 | Some 2024-2026 F-150/F-Super Duty vehicles may exhibit an inoperative front passenger window when operated from the driver master window con… |
| SSM 54585 | Service bulletin | Feb 16, 2026 | Some 2021-2026 F-150 and 2024-2026 F-Super Duty vehicles equipped with one-touch up/down front windows may exhibit a window not responding t… |
| SSM 54507 | Service bulletin | Jan 19, 2026 | Some of the vehicles listed in the Model statement above equipped with one-touch up/down front windows may exhibit a window not responding t… |
| TSB 25-2478 | Service bulletin | Oct 9, 2025 | Some of the vehicles listed in the Model statement above may exhibit a wind noise and/or whistle coming from the exterior mirror. This may b… |
| SSM 54270 | Service bulletin | Oct 4, 2025 | Some 2024-2025 F-150/F-Super Duty vehicles may exhibit an inoperative front passenger window when operated from the driver master window con… |
| SSM 54223 | Service bulletin | Sep 16, 2025 | Some 2024-2025 F-150/F-Super Duty vehicles may exhibit an inoperative front passenger window when operated from the driver master window con… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ford, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ford TSB 24-2093 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the TSB 24-2093 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does TSB 24-2093 cover?
The manufacturer filed it against 3 model years: 2023 Ford F-150, 2022 Ford F-150, 2021 Ford F-150. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.