Ford bulletin TSB 25-2478
What it saysSome of the vehicles listed in the Model statement above may exhibit a wind noise and/or whistle coming from the exterior mirror. NHTSA’s full summary ↓
Ford filed this with NHTSA as a service bulletin dated Oct 9, 2025, received Oct 14, 2025, about the visibility/wiper. It names 5 model years (2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWhat it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.
Some of the vehicles listed in the Model statement above may exhibit a wind noise and/or whistle coming from the exterior mirror. This may be due to a gap in the arm cover. To confirm an F-150 vehicle is built with minor feature codes BSHBD or BSHBE, review the build information by double-clicking the vehicle identification number (VIN) in the upper left-hand corner in the Professional Technician System (PTS). *****Additional Model Information: 2025 F-150 vehicles equipped with minor feature code BSHBD or BSHBE and 2025 F-Super Duty vehicles******
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| TSB 25-2478 | Service bulletin | Oct 9, 2025 | 11024269 | PDF, 595 KB |
What the document itself lists
Labour operations and the time the manufacturer allows
| Operation | Description | Time |
|---|---|---|
| 252478A | Side Mirror Includes Time For Road Test To Verify Concern Following The Service… | 0.6 hrs |
| 252478B | Side Mirrors Includes Time For Road Test To Verify Concern Following The Service… | 0.8 hrs |
Read by machine from the document NHTSA serves (5 pages), read Sep 30, 2026. A part number is shown only where it matches Ford’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
Find the body for the 2025 F-150 →Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.
Model years it names
Source: as the manufacturer filed themAlso filed against model years this site has no page for: 2025 Ford F-550 SD.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 4 model years this bulletin names have filed 162 complaints with NHTSA since 2015. 2 of them name Visibility/Wiper — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
The contact owns a 2025 Ford F-150. While the contact was driving at an undisclosed speed, the moonroof fractured without impact. The contact stated that there were no vehicles nearby and there was no impact to cause the failure. The vehicle was taken to the dealer; however, the vehicle was not inspected.
2025 Ford F-150 · Visibility/Wiper · filed with NHTSA Jul 29, 2026 · ODI 11753525
The contact owns a 2025 Ford F-350 SD. The contact stated that while driving at an undisclosed speed, the front passenger's side wiper arm failed to function as intended. The vehicle was taken to the dealer, where it was diagnosed with a front passenger's side wiper assembly failure.
2025 Ford F-350 Super Duty · Visibility/Wiper · filed with NHTSA Mar 6, 2026 · ODI 11722419
Rear view camera system is intermittent and the dealer has been unable to resolve the issue. This is a large vehicle and it is very dangerous to back up without this camera working
2025 Ford F-250 Super Duty · Visibility/Wiper · filed with NHTSA Nov 16, 2025 · ODI 11699631
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the visibility/wiper
Source: same model, same component group20 other manufacturer communications filed against these Ford models under the same component group (visibility/wiper), newest first. The eight newest are listed; the rest are on the Ford list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| TSB 26-2316 | Service bulletin | Jul 10, 2026 | Some of the vehicles listed in the Model statement above equipped with 360-degree camera may exhibit a distorted or corrupted 360-degree cam… |
| SSM 54979 | Service bulletin | Jul 1, 2026 | Some 2023-2025 Mustang Mach-E and 2024-2026 F-Super Duty vehicles equipped with a 360-degree camera may exhibit a distorted or corrupted 360… |
| SSM 54665 | Service bulletin | Mar 16, 2026 | Some 2026 F-150/Bronco/Ranger/Mustang Mach-E vehicles may exhibit a blank center display screen after deactivating transport mode. To correc… |
| SSM 54648 | Service bulletin | Mar 11, 2026 | Some 2024-2026 F-150/F-Super Duty vehicles may exhibit an inoperative front passenger window when operated from the driver master window con… |
| SSM 54594 | Service bulletin | Feb 18, 2026 | Some 2023-2026 F-Super Duty vehicles may exhibit rain sensitive wipers (if equipped) settings that do not change when selected in the center… |
| SSM 54585 | Service bulletin | Feb 16, 2026 | Some 2021-2026 F-150 and 2024-2026 F-Super Duty vehicles equipped with one-touch up/down front windows may exhibit a window not responding t… |
| SSM 54507 | Service bulletin | Jan 19, 2026 | Some of the vehicles listed in the Model statement above equipped with one-touch up/down front windows may exhibit a window not responding t… |
| 25N15 | Other | Jan 5, 2026 | Certain 2015-2019 Model Year Multiple Vehicle Lines Rear View Camera Inspection For One-Time Replacement |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ford, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ford TSB 25-2478 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the TSB 25-2478 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does TSB 25-2478 cover?
The manufacturer filed it against 5 model years: 2025 Ford F-150, 2025 Ford F-250 Super Duty, 2025 Ford F-350 Super Duty, 2025 Ford F-450 Super Duty, 2025 Ford F-550 SD. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: 2025 F-150: built 1 Mar 2025 – 29 Jun 2025; 2025 F-Super Duty: built 1 Mar 2025 – 29 Jun 2025; built 1 Mar 2025 – 30 Apr 2025 — the build date is on the certification label in the driver’s door jamb.