Ford bulletin SSM 54829
What it saysSome 2024-2026 Nautilus and 2025-2026 Explorer/Aviator vehicles equipped with power autofold exterior mirrors may exhibit concerns with the passenger mirror not automatically folding in or out at times, while the driver… NHTSA’s full summary ↓
Ford filed this with NHTSA as a service bulletin dated May 16, 2026, received May 19, 2026, about the visibility/wiper. It names 7 model years across Ford and Lincoln (2024–2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
One page for every brand it was filed under. Each brand’s bulletins: Ford · Lincoln.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationSome 2024-2026 Nautilus and 2025-2026 Explorer/Aviator vehicles equipped with power autofold exterior mirrors may exhibit concerns with the passenger mirror not automatically folding in or out at times, while the driver side mirror automatically folds properly. This may be due to the software in the driver door module (DDM) and passenger door module (PDM). To correct the condition, reprogram the DDM and PDM using the latest software level of the Ford Diagnosis and Repair System (FDRS) scan tool. For claiming, use causal part 14B291 and labor operation MT14B291SSM up to 0.4 hours.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| SSM 54829 | Service bulletin | May 16, 2026 | 11032762 | PDF, 66 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
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Model years it names
Source: as the manufacturer filed themFord 2 model years
Lincoln 5 model years
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 7 model years this bulletin names have filed 235 complaints with NHTSA since 2015. 32 of them name Visibility/Wiper — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
The contact owns a 2025 Lincoln Aviator. The contact stated that the front passenger's side window failed to roll up or down as needed. The contact stated that the front driver's side window motor was previously replaced due to the same failure. The vehicle was taken to the dealer; however, the vehicle was not yet diagnosed or repaired.
2025 Lincoln Aviator · Visibility/Wiper · filed with NHTSA Aug 18, 2026
The contact owns a 2025 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V157000 (Visibility); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted.
2025 Ford Explorer · Visibility/Wiper · filed with NHTSA Jul 7, 2025
The door jam and hatchback seals are letting dust and emission fumes inside the vehicle. When driving down a dirt road the seats are covered with dust. The dealership says that the seals are properly installed they said to the cabin fan on high to pressurize the vehicle which has not helped.
2024 Lincoln Nautilus · Structure · filed with NHTSA Mar 14, 2026
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the visibility/wiper
Source: same model, same component group17 other manufacturer communications filed against these Ford models under the same component group (visibility/wiper), newest first. The eight newest are listed; the rest are on the Ford list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| SSM 55186 | Service bulletin | Sep 18, 2026 | Some 2026 Explorer vehicles may exhibit wind noise and/or water intrusion from the panoramic roof panel glass seal. Inspection may find that… |
| SSM 55081 | Service bulletin | Aug 13, 2026 | Some 2024 Nautilus vehicles built on or before 23-Jan-2024 may exhibit a condition where the rear door power windows are locked when the chi… |
| SSM 55069 | Service bulletin | Aug 5, 2026 | Some 2020-2025 Explorer vehicles equipped with a power roof opening panel may exhibit a sunshield with localized bunching or binding/inopera… |
| 26N09 | Other | Jun 11, 2026 | Customer Satisfaction Program 26N09 Certain 2020 Model Year Escape, 2020-2021 Corsair, 2020-2021 Aviator, and 2020- 2021 and 2023 Explorer V… |
| DDM-26.21.5 | Over-the-air update | May 14, 2026 | Quality improvements include: -Prevents window bounce backs after using the one touch up feature |
| HCM-25.5.0 | Over-the-air update | Feb 19, 2026 | "Quality improvements include: -Enhanced dynamic bending lights performance " |
| SYNC-25.2.0.16.1 | Over-the-air update | Jan 22, 2026 | "Quality Improvements Include: - Bug Fixing and Feature improvements. - Resolves black screen issue caused when there is no SiriusXM disk s… |
| 25N19 | Other | Dec 8, 2025 | Customer Satisfaction Program 25N19 Certain 2024-2026 Model Year Corsair and Certain 2025-2026 Model Year Explorer and Aviator Vehicles Win… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ford and Lincoln, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ford SSM 54829 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the SSM 54829 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does SSM 54829 cover?
The manufacturer filed it against 7 model years across 2 brands (Ford and Lincoln): 2026 Ford Explorer, 2025 Ford Explorer, 2026 Lincoln Aviator, 2025 Lincoln Aviator, 2026 Lincoln Nautilus, 2025 Lincoln Nautilus and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.