Ford bulletin SSM 52654
What it saysSome 2023-2024 Transit vehicles equipped with a park aid module (PAM) may erroneously exhibit a Not Responding message in FDRS due to the PAM not being assigned to the correct network. NHTSA’s full summary ↓
Ford filed this with NHTSA as a service bulletin dated Jun 26, 2024, received Jul 3, 2024, about the electrical system. It names 2 model years (2023–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
Get the next Ford Transit bulletin by email Weekly, only when something new is filed. Nothing else; one-click unsubscribe.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationSome 2023-2024 Transit vehicles equipped with a park aid module (PAM) may erroneously exhibit a Not Responding message in FDRS due to the PAM not being assigned to the correct network. Prior to diagnosing, verify the vehicle is equipped with a PAM. Units with 360 degree camera do not have a PAM. For units with SYNC 4, the PAM communicates on high speed channel 2 (HS2). For units without SYNC 4, the PAM communicates on high speed channel 1 (HS1).
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| SSM 52654 | Service bulletin | Jun 26, 2024 | 11003143 | PDF, 45 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Email me new Ford bulletins for the Transit
A weekly email, sent only in a week when Ford files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.
What owners reported
Source: NHTSA complaint databaseOwners of the 2 model years this bulletin names have filed 89 complaints with NHTSA since 2015. 19 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
This is the second time this occurred. Please refer to 11757120. While travelling approximately 65 mph the vehicle had a complete shutdown including the engine and all electrical systems in the chassis. When a vehicle has a complete shutdown while driving it is inherently dangerous and life threatening.
2024 Ford Transit · Electrical System · filed with NHTSA Aug 20, 2026 · ODI 11758299
The alternator and regulator failed. Parts are available for inspection. Safety was at risk as vehicle could stop or loose nighttime electrical lighting at highway speeds without any prior warning due to sudden loss of electric power. Selling dealer has inspected and confirmed failure of above parts.
2023 Ford Transit · Electrical System · filed with NHTSA May 30, 2024 · ODI 11591496
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group56 other manufacturer communications filed against the Ford Transit under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Ford list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 26-2431 v2 | Service bulletin | Oct 22, 2026 | This bulletin supersedes 26-2226. Reason for update: update the Service procedure for 2021-2022 F-150 3.5L EcoBoost vehicles with new Ford D… |
| TSB 26-2442 | Service bulletin | Oct 14, 2026 | This bulletin supersedes 26-2297. Reason for update: Add 2022-2025 Transit vehicles. Some of the vehicles listed in the model statement abov… |
| TCU-26.2.11.4 | Over-the-air update | Sep 16, 2026 | Quality improvements include: -Addresses key off load battery usage caused by the WiFi not powering down properly when the vehicle goes to s… |
| ECG-26.2.11.4 | Over-the-air update | Sep 11, 2026 | Quality improvements include: - Enhanced system performance, disk usage limits and memory monitoring -Enhanced charge data monitoring |
| SSM 55141 | Service bulletin | Sep 1, 2026 | Some 2026-2027 Transit vehicles may exhibit diagnostic trouble code (DTC) B00DF:4A stored in the restraints control module (RCM) when a diag… |
| SSM 55125 | Service bulletin | Aug 25, 2026 | Some 2026 Transit vehicles may exhibit a no audio/sound condition. This may be due to the software in the audio control module (ACM). To det… |
| SSM 55031 | Service bulletin | Jul 23, 2026 | Some 2021-2026 Ford/Lincoln vehicles may exhibit various symptoms including but not limited to the auto start/stop system not operating as i… |
| ITRM-25.A04 | Over-the-air update | Jun 18, 2026 | "26C10 Recall remedy -Addresses instances where the trailer lights and trailer brakes may not function" |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ford, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ford SSM 52654 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the SSM 52654 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does SSM 52654 cover?
The manufacturer filed it against 2 model years: 2024 Ford Transit, 2023 Ford Transit. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.