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Manufacturer communication · Service bulletin

Ford bulletin SSM 52113

What it saysAll 2024 F-Super Duty vehicles equipped with four-wheel drive, and that are not equipped with the Tremor package, are equipped with a front passenger side hub plug that does not rotate to mechanically lock the hub… NHTSA’s full summary ↓

Ford filed this with NHTSA as a service bulletin dated Dec 8, 2023, received Dec 11, 2023, about the equipment. It names 5 model years (2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

All 2024 F-Super Duty vehicles equipped with four-wheel drive, and that are not equipped with the Tremor package, are equipped with a front passenger side hub plug that does not rotate to mechanically lock the hub to the axle shaft. This new hub plug is permanently locked and requires no action from the customer. No repairs should be made to replace this new hub plug or to route vacuum to the knuckle. Refer to the Owner's Manual section on four-wheel drive operation for further details regarding manual engagement of hub locks.

Kind Service bulletin Manufacturer date Dec 8, 2023 Received by NHTSA Dec 11, 2023 Components Equipment

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
SSM 52113Service bulletinDec 8, 202310247157PDF, 51 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

Also filed against model years this site has no page for: 2024 Ford F-650 Incomplete Chassis; 2024 Ford F-750 SD.

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 3 model years this bulletin names have filed 90 complaints with NHTSA since 2015.

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the equipment

Source: same model, same component group

23 other manufacturer communications filed against these Ford models under the same component group (equipment), newest first. The eight newest are listed; the rest are on the Ford list.

NumberKindDatedNHTSA’s summary
SSM 52476Service bulletinApr 24, 2024All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory install…
22M03 S1Service bulletinApr 12, 2024Certain 2017-2020 Model Year Continental and Super Duty, 2018-2020 Navigator, 2020 Aviator, and 2020 Explorer Vehicles Replace Front and/or…
22N15Service bulletinApr 1, 2024Customer Satisfaction Program 22N15 Certain 2020-2023 Model Year Bronco Sport, Escape, Corsair, E-Series, F-650/F-750, F-53 Motorhome Chas…
OTAPU0721WINOTUSService bulletinMar 7, 2024Quality Improvements include: - Fix for Window One touch operation
SSM 52328Service bulletinMar 4, 2024Some 2021-2024 Bronco/F-150, 2023-2024 Escape/F-Super Duty vehicles equipped with SYNC 4 may experience a concern during accessory protocol…
SSM 52271Service bulletinFeb 16, 2024Some 2023 F-Super Duty vehicles equipped with a 12 inch center display screen and driver assistance package DBCAY (minor feature code) may e…
SSM 52171Service bulletinJan 10, 20242024 F-Super Duty pickup vehicles are equipped with an all-new box cleat plate that is not compatible with the removable locking box cleat a…
SSM 52147Service bulletinDec 20, 2023Some 2023 F-Super Duty vehicles equipped with a 12 inch center display screen and driver assistance package DBCAY (minor feature code) may e…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Ford, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Ford SSM 52113 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the SSM 52113 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does SSM 52113 cover?

The manufacturer filed it against 5 model years: 2024 Ford F-250 Super Duty, 2024 Ford F-350 Super Duty, 2024 Ford F-450 Super Duty, 2024 Ford F-650 Incomplete Chassis, 2024 Ford F-750 SD. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.