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Manufacturer communication · Service bulletin

Ford bulletin OTAPU10246CHAUDF

What it saysQuality Improvements include: - Fix the infrequent random audio noises issue and improve the audio quality of the vehicle. NHTSA’s full summary ↓

Ford filed this with NHTSA as a service bulletin dated Mar 15, 2024, received Apr 4, 2024, about the equipment. It names 3 model years (2021–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Quality Improvements include: - Fix the infrequent random audio noises issue and improve the audio quality of the vehicle.

Kind Service bulletin Manufacturer date Mar 15, 2024 Received by NHTSA Apr 4, 2024 Components Equipment

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
OTAPU10246CHAUDFService bulletinMar 15, 202410252699PDF, 77 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 3 model years this bulletin names have filed 2,586 complaints with NHTSA since 2015.

I turned on the truck and heard a loud crack followed by load static originating from the front passenger area. This was from the stereo speakers. My right ear endured a lasting and substantial amount of pain. I will estimate, based on measurements of SPL I've made as an engineer, that the crack was approximately 120dB

2022 Ford F-150 · Equipment · filed with NHTSA Oct 10, 2022

When I pressed Start yesterday a loud ear-splitting noise emitted from the sound system. It took my shocked brain a moment to realize it wasn't a security alert. When I realized nothing I did would get it to shut off, I got out of the vehicle. It eventually stopped, and the sound system doesn't work at all now.

2023 Ford F-150 · Equipment · filed with NHTSA Nov 11, 2023

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the equipment

Source: same model, same component group

40 other manufacturer communications filed against the Ford F-150 under the same component group (equipment), newest first. The eight newest are listed; the rest are on the Ford list.

NumberKindDatedNHTSA’s summary
TSB 24-2126Service bulletinApr 29, 2024This article supersedes TSB 24-2093 to address the revised software and include affected 3.5L FHEV vehicles. Some 2021-2023 F-150 vehicles e…
TSB 24-2117Service bulletinApr 24, 2024Some 2024 F-150 non-Lightning vehicles equipped with minor feature codes C2BAW and FDDAA may exhibit an intermittent Trailer Brake System Fa…
SSM 52476Service bulletinApr 24, 2024All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory install…
24U04Service bulletinApr 19, 2024Certain 2024 Model Year F-150, F-150 Lightning, F-150 Raptor, 2024 Ranger, 2024 Ranger Raptor Enhanced Pre-Delivery Inspection (PDI)
SSM 52370Service bulletinMar 19, 2024Some 2023-2024 F-150 and 2024 Bronco/Transit vehicles may exhibit Apple Carplay Bluetooth connectivity concerns. This may be due to the acce…
OTAPU102410CHAUFService bulletinMar 13, 2024Quality Improvements include: - Fix the no audio out of random speakers issue.
OTAPU0904PPOPRPFService bulletinMar 11, 2024Quality Improvements include: -Enhance the performance and stability of your driver display while towing.
OTAPU0121FTDIFXFService bulletinMar 11, 2024Quality Improvements include: -Robustness action in operation of vehicle to detect low-state-of-charge battery and prevent engine stall, as…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Ford, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Ford OTAPU10246CHAUDF a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the OTAPU10246CHAUDF repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does OTAPU10246CHAUDF cover?

The manufacturer filed it against 3 model years: 2023 Ford F-150, 2022 Ford F-150, 2021 Ford F-150. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.