Ford bulletin 25B09
What it saysCertain 2024-2025 Model Year F-150 Vehicles Equipped With Floor Console Gear Shift Module (GSM) On all of the affected vehicles, the GSM may experience a malfunction and the floor console GSM shifter may be unable… NHTSA’s full summary ↓
Ford filed this with NHTSA as a manufacturer communication dated Jul 14, 2025, received Aug 1, 2025, about the power train. It names 3 model years (2024–2025). A manufacturer communication is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationCertain 2024-2025 Model Year F-150 Vehicles Equipped With Floor Console Gear Shift Module (GSM) On all of the affected vehicles, the GSM may experience a malfunction and the floor console GSM shifter may be unable to stow or un-stow when the gear shift stow button is pressed and an illuminated wrench light will be displayed on the Instrument Panel Cluster (IPC). The vehicle may be inoperable if the shifter is in the stowed position when the malfunction occurs. If the shifter is not in the stowed position when the malfunction occurs, the customer will still be able to drive the vehicle and may observe a wrench light on the IPC
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 25B09 | Other | Jul 14, 2025 | 11021198 | PDF, 1,275 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 3 model years this bulletin names have filed 272 complaints with NHTSA since 2015. 73 of them name Power Train — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
A Powertrain Malfunction/Reduced Power light showed up on my 2024 Ford F150 4x4 (9700 miles) and again and several other times including today. I immediately took it to Ford of Columbia in Columbia TN, and the diagnoses that there was an issue with the Gear Shift Lever Module (Part #RL3Z7210AD) and it was ordered.
2024 Ford F-150 · Power Train · filed with NHTSA Sep 22, 2025 · ODI 11689055
Following a software update by Ford in the past 6-8 months, upon start-up my vehicle asks me which drive mode I wish to be in but then after 15-45 seconds "forgets" my answer and changes drive modes. This results in regenerative braking being disabled, at random, in the middle of a drive.
2024 Ford F-150 Lightning · Power Train · filed with NHTSA Jul 15, 2026 · ODI 11750676
In depth: 2024 Ford F-150 transmission and drivetrain problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the power train
Source: same model, same component group127 other manufacturer communications filed against these Ford models under the same component group (power train), newest first. The eight newest are listed; the rest are on the Ford list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| TSB 26-2436 | Service bulletin | Oct 30, 2026 | Some of the vehicles listed in the Model statement above may have diagnostic trouble code (DTC) P05B0 stored in the powertrain control modul… |
| TSB 26-2448 | Service bulletin | Oct 27, 2026 | This bulletin supersedes 25-2236. Reason for update: To consolidate prior articles and revise the Service Procedure to add an AAD blade limi… |
| TSB 26-2408 v2 | Service bulletin | Oct 22, 2026 | This bulletin supersedes 26-2309. Reason for update: update the Model section to remove Aviator 10R80, update theParts list to add 3.3L to W… |
| TSB 26-2431 | Service bulletin | Oct 21, 2026 | This bulletin supersedes 26-2226. Reason For Update: update the Service Procedure for 2021-2022 F-150 3.5L EcoBoost vehicles with the new Fo… |
| TSB 26-2408 | Service bulletin | Sep 22, 2026 | This bulletin supersedes 26-2309. Reason For Update: update the Model section to remove Aviator 10R80, update the Parts list to add 3.3L to… |
| 26E03 | Emissions | Sep 17, 2026 | Certain 2026 Model Year F-150 Raptor Vehicles With 3.5L Engines Powertrain Control Module (PCM) Software Update |
| TSB 26-2395 | Service bulletin | Aug 26, 2026 | This article supersedes 26-2287. Reason for update: update the labor operation numbers to add MT to operations C, F, G, H, J, K, L and M, an… |
| PT-26.13.13 | Over-the-air update | Aug 11, 2026 | 25C69 Recall remedy - Updates the Secondary On-Board Diagnostic Module C to provide for release of the Integrated Park Module slider in the… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ford, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ford 25B09 a recall?
No. A manufacturer communication is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 25B09 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does 25B09 cover?
The manufacturer filed it against 3 model years: 2024 Ford F-150, 2025 Ford F-150 Lightning, 2024 Ford F-150 Lightning. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.