Ford over-the-air update 25-OTA SYNC-25.2.1.6.5 F-150
What it says"Quality improvements include: -Improved Carplay experience -Addresses rear-view camera image being obstructed by the passcode screen when the vehicle start inhibit is enabled" NHTSA’s full summary ↓
Ford filed this with NHTSA as an over-the-air update dated May 15, 2025, received Jun 5, 2025, about the lane departure — 2 documents under this number: 25-SYNC-25.2.1.6.5 F-150 (2 filings). It names 3 model years (2022–2024). An over-the-air update is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communication"Quality improvements include: -Improved Carplay experience -Addresses rear-view camera image being obstructed by the passcode screen when the vehicle start inhibit is enabled"
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 25-SYNC-25.2.1.6.5 F-150 | Over-the-air update | May 15, 2025 | 11019220 | PDF, 30 KB |
| 25-SYNC-25.2.1.6.5 F-150 | Over-the-air update | May 15, 2025 | 11019219 | PDF, 30 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 3 model years this bulletin names have filed 1,565 complaints with NHTSA since 2015. 76 of them name Visibility/Wiper — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
Front panel of the sunroof randomly shattered after closing the door to enter. The truck was in park. Ford says it must’ve been a rock or damage to it since glass doesn’t randomly shatter but there wasn’t any. Truck is less than a year old and 10,000 miles. Truck is currently at the dealership while I figure out options/warranties.
2024 Ford F-150 · Visibility/Wiper · filed with NHTSA Aug 20, 2025 · ODI 11682001
Issue #1: Rain Sensing Wiper function is completely inoperable. Wipers must be operated manually. Issue #2: Blinker stalk becomes stuck in off and on positions. This malfunction has put myself and others at risk because the vehicle, at times, is unable to inform others on the road of the appropriate vehicle lane change.
2023 Ford F-150 · Visibility/Wiper · filed with NHTSA Dec 8, 2023 · ODI 11559185
The contact owns a 2022 Ford F-150. The contact stated that while driving in inclement weather, the windshield wipers inadvertently failed to function as needed. The contact stated that he checked the windshield wipers and noticed that the driver’s and passenger’s side woodruff key had separated.
2022 Ford F-150 · Visibility/Wiper · filed with NHTSA Oct 3, 2022 · ODI 11487602
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the lane departure
Source: same model, same component group5 other manufacturer communications filed against the Ford F-150 under the same component group (lane departure), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| IPMA-25.22.7.3.10B | Over-the-air update | Apr 14, 2026 | Quality improvements include: -Enhanced BlueCruise performance |
| SSM 54668 | Service bulletin | Mar 17, 2026 | Some 2021-2023 Mach-E and 2022-2024 F-150 vehicles may have customers or dealerships that wish to activate new BlueCruise features… |
| TSB 25-2512 | Service bulletin | Oct 24, 2025 | This article supersedes TSB 25-2104 to update the labor times associated with the Service Procedure. Some of the vehicles listed in the Mode… |
| SSM 52822 | Service bulletin | Aug 24, 2024 | Some 2024 F-150 non-Lightning vehicles equipped with BlueCruise may exhibit a subtle back and forth movement of the steering wheel with the… |
| TSB 24-2251 | Service bulletin | Aug 22, 2024 | This article supersedes TSB 24-2087 to update the vehicle lines, model years affected, action and service procedure. Some 2021-2024 Mustang… |

Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ford, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ford 25-OTA SYNC-25.2.1.6.5 F-150 a recall?
No. A over-the-air update is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 25-OTA SYNC-25.2.1.6.5 F-150 repair free?
A over-the-air update is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does 25-OTA SYNC-25.2.1.6.5 F-150 cover?
The manufacturer filed it against 3 model years: 2024 Ford F-150, 2023 Ford F-150, 2022 Ford F-150. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.