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Manufacturer communication · Service bulletin

Ford bulletin SSM 52822

What it saysSome 2024 F-150 non-Lightning vehicles equipped with BlueCruise may exhibit a subtle back and forth movement of the steering wheel with the BlueCruise feature and/or lane centering feature active. NHTSA’s full summary ↓

Ford filed this with NHTSA as a service bulletin dated Aug 24, 2024, received Sep 4, 2024, about the lane departure. It names 1 model year (2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Some 2024 F-150 non-Lightning vehicles equipped with BlueCruise may exhibit a subtle back and forth movement of the steering wheel with the BlueCruise feature and/or lane centering feature active.

Kind Service bulletin Manufacturer date Aug 24, 2024 Received by NHTSA Sep 4, 2024 Components Lane Departure

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
SSM 52822Service bulletinAug 24, 202411006870PDF, 69 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

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Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 1 model year this bulletin names have filed 226 complaints with NHTSA since 2015.

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the lane departure

Source: same model, same component group

4 other manufacturer communications filed against the Ford F-150 under the same component group (lane departure), newest first.

NumberKindDatedNHTSA’s summary
IPMA-25.22.7.3.10BOver-the-air updateApr 14, 2026Quality improvements include: -Enhanced BlueCruise performance
SSM 54720Service bulletinApr 2, 2026Various 2020-2026 Ford and Lincoln vehicles equipped with blind spot information system (BLIS) may experience an inoperative blind spot moni…
SSM 54668Service bulletinMar 17, 2026Some 2021-2023 Mach-E and 2022-2024 F-150 vehicles may have customers or dealerships that wish to activate new BlueCruise features…
TSB 24-2251Service bulletinAug 22, 2024This article supersedes TSB 24-2087 to update the vehicle lines, model years affected, action and service procedure. Some 2021-2024 Mustang…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Ford, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Ford SSM 52822 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the SSM 52822 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does SSM 52822 cover?

The manufacturer filed it against 1 model year: 2024 Ford F-150. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.