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Manufacturer communication · Service bulletin · 3 brands

GM bulletin PIT6144F

What it saysThis Preliminary information communicates A diagnostic tip from root causing DTC: C1197 SYM 92 caused by a pinched air inlet hose to the suspension compressor air leveling system or internal issue with compressor… NHTSA’s full summary ↓

GM filed this with NHTSA as a service bulletin dated Feb 27, 2025, received Mar 2, 2025, about the suspension. It names 24 model years across Chevrolet, GMC and Cadillac (2021–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

One page for every brand it was filed under. Each brand’s bulletins: Chevrolet · GMC · Cadillac.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

This Preliminary information communicates A diagnostic tip from root causing DTC: C1197 SYM 92 caused by a pinched air inlet hose to the suspension compressor air leveling system or internal issue with compressor assembly.

Trouble codes it names: C1197

Kind Service bulletin Manufacturer date Feb 27, 2025 Received by NHTSA Mar 2, 2025 Components Suspension

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
PIT6144FService bulletinFeb 27, 202511014635PDF, 34 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

GMC 9 model years

Also filed against model years this site has no page for: 2022 GMC Hummer EV Pickup.

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 23 model years this bulletin names have filed 3,799 complaints with NHTSA since 2015. 2 of them name Suspension — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

We repeatedly received an error saying “Vehicle too high, drive with caution”, at which point, the suspension adjustment controls would not work and I could not lower the vehicle.

2022 GMC Yukon · Suspension · filed with NHTSA Jul 13, 2023

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the suspension

Source: same model, same component group

31 other manufacturer communications filed against these GM models under the same component group (suspension), newest first. The eight newest are listed; the rest are on the Chevrolet list.

NumberKindDatedNHTSA’s summary
25-NA-152Service bulletinOct 3, 2025this bulletin advises the tech not to replace the shock for possible air leak, but to replace the air valve on the shock.
N252507500Service campaignSep 17, 2025Certain vehicles may have a condition in which the rear lower control arm bolts were not fully torqued. Dealers are to perform a rear wheel…
25-NA-110Service bulletinSep 6, 2025This bulletin advises the techs that the front and or rear shocks need to be replaced as a set and not 1 at a time to avoid the road and rid…
PI0281LService bulletinApr 17, 2025This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody comp…
18-NA-315Service bulletinApr 3, 2025This service bulletin advises the tech to only replace the shock that is bad and not all shocks.
24-NA-099Service bulletinMar 5, 2025This bulletin provides a service procedure to replace the sway bar bracket retainers if found the cause of the clunking noise from front of…
PIT5981BService bulletinFeb 27, 2025This Preliminary information communicates a tip when diagnosing an inoperative air leveling suspension system and to repair any loss of comm…
22-NA-140Service bulletinFeb 20, 2025This informational bulletin advises the technician of an upgraded rear coil spring if the rear sags to much from loaded equipment.

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Chevrolet, GMC and Cadillac, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is GM PIT6144F a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the PIT6144F repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does PIT6144F cover?

The manufacturer filed it against 24 model years across 3 brands (Chevrolet, GMC and Cadillac): 2025 Cadillac Escalade, 2024 Cadillac Escalade, 2023 Cadillac Escalade, 2022 Cadillac Escalade, 2021 Cadillac Escalade, 2025 Chevrolet Suburban and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.