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Manufacturer communication · Service bulletin · 2 brands

GM bulletin 25-NA-152

What it saysThis bulletin advises the tech not to replace the shock for possible air leak, but to replace the air valve on the shock. NHTSA’s full summary ↓

GM filed this with NHTSA as a service bulletin dated Oct 3, 2025, received Nov 15, 2025, about the suspension. It names 10 model years across Chevrolet and GMC (2022–2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

One page for every brand it was filed under. Each brand’s bulletins: Chevrolet · GMC.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

this bulletin advises the tech not to replace the shock for possible air leak, but to replace the air valve on the shock.

Trouble codes it names: C118B C118C C118E C118F all 4 read from the document itself; NHTSA’s summary names none

Kind Service bulletin Manufacturer date Oct 3, 2025 Received by NHTSA Nov 15, 2025 Components Suspension

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
25-NA-152Service bulletinOct 3, 202511025555PDF, 166 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

GMC 7 model years

Also filed against model years this site has no page for: 2022 GMC Hummer EV Pickup.

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 9 model years this bulletin names have filed 1,216 complaints with NHTSA since 2015. 2 of them name Suspension — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

The contact owns a 2026 GMC Sierra EV. The contact received notification of NHTSA Campaign Number: 25V594000 (Electronic Stability Control (ESC); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.

2026 GMC Sierra · Suspension · filed with NHTSA Nov 25, 2025

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the suspension

Source: same model, same component group

24 other manufacturer communications filed against these GM models under the same component group (suspension), newest first. The eight newest are listed; the rest are on the Chevrolet list.

NumberKindDatedNHTSA’s summary
N252507500Service campaignSep 17, 2025Certain vehicles may have a condition in which the rear lower control arm bolts were not fully torqued. Dealers are to perform a rear wheel…
N252508800Service campaignJun 24, 2025Customer Satisfaction Program. Certain vehicles listed above may have improper lubrication of the rear axle assembly. Dealers will replace…
PI0281LService bulletinApr 17, 2025This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody comp…
PIT6144FService bulletinFeb 27, 2025This Preliminary information communicates A diagnostic tip from root causing DTC: C1197 SYM 92 caused by a pinched air inlet hose to the sus…
19-NA-129Service bulletinFeb 20, 2025This technical bulletin provides repair information to correct a customer concern of a squeak and/or clunking noise coming from the rear of…
21-NA-138Service bulletinFeb 14, 2025This service bulletin provides a repair procedure to correct a customer concern of a Squeak, Grind or Clunking Noise from Rear Leaf Springs.
PIT6144EService bulletinFeb 13, 2025This Preliminary information communicates A diagnostic tip from root causing DTC: C1197 SYM 92 caused by a pinched air inlet hose to the sus…
PIT6304AService bulletinJan 29, 2025This Preliminary information communicates a diagnostic Aid from root causing DTC: C1197 sym 92 caused by a pinched air inlet hose to the sus…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Chevrolet and GMC, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is GM 25-NA-152 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 25-NA-152 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does 25-NA-152 cover?

The manufacturer filed it against 10 model years across 2 brands (Chevrolet and GMC): 2026 Chevrolet Silverado, 2025 Chevrolet Silverado, 2024 Chevrolet Silverado, 2025 GMC Hummer EV, 2024 GMC Hummer EV, 2023 GMC Hummer EV and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.