GM service campaign N242451030
What it saysCertain vehicles may require software updates that improve the customer experience and optimize future over-the-air updates. NHTSA’s full summary ↓
GM filed this with NHTSA as a service campaign dated Aug 7, 2024, received Aug 9, 2024, about the electrical system. It names 2 model years across Chevrolet and GMC (2024). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
One page for every brand it was filed under. Each brand’s bulletins: Chevrolet · GMC.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationPicked out of NHTSA’s summary below, word for word. The document itself is the record, and the dealer checks the VIN.
Customer Satisfaction Program - certain vehicles may require software updates that improve the customer experience and optimize future over-the-air updates. Dealers will perform a comprehensive software update.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| N242451030 | Service campaign | Aug 7, 2024 | 11006206 | PDF, 477 KB |
What the document itself lists
The manufacturer titles it “N242451030 - Customer Satisfaction Program”.
Labour operation and the time the manufacturer allows
| Operation | Description | Time |
|---|---|---|
| 9500009 | Vehicle Wide Programming ADD: To Program Radio (Includes USB File Transfer) ADD: Set… | 0.5 hrs |
Read by machine from the document NHTSA serves (6 pages), read Sep 30, 2026. A part number is shown only where it matches GM’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote.
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themChevrolet 1 model year
GMC 1 model year
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 2 model years this bulletin names have filed 333 complaints with NHTSA since 2015. 64 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
Headlights began flickering two days after purchase of vehicle. Infotainment screen that operates the headlights, as there is no physical headlight knobs or buttons, also malfunction and is inoperable. So I can not turn my headlights on or off, they're set to auto and I can not adjust it.
2024 GMC Canyon · Electrical System · filed with NHTSA Aug 5, 2024 · ODI 11606602
After using turn signal for a right turn and the wheel straightens back out, the left turn signal comes on for 3-4 blinks. Has caused confusion and have had vehicles turn in front of me. Safety concern
2024 Chevrolet Colorado · Electrical System · filed with NHTSA Oct 7, 2024 · ODI 11618420
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group96 other manufacturer communications filed against these GM models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Chevrolet list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 24-NA-166 | Service bulletin | Nov 7, 2025 | This technical bulletin provides repair information to correct a customer concern of DTC C1171 C1172 C1173 C1174 Tire Pressure Monitor Senso… |
| 18-NA-180 | Service bulletin | Sep 4, 2025 | This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information. |
| 24-NA-235 | Service bulletin | May 13, 2025 | This technical bulletin provides a procedure to correct the condition of Steering Column Rattle and Turn Signal Over Cancels. |
| 25-NA-085 | Service bulletin | May 9, 2025 | This service bulletin provides information on software related issues and provides technicians information to update the radio software to t… |
| 22-NA-242 | Service bulletin | Apr 24, 2025 | This warranty administration bulletin provides information for dealers/technicians on System Reset and Connector Reconnect Labor Code Number… |
| 24-NA-113 | Service bulletin | Apr 23, 2025 | This service bulletin provides information for dealers/technicians on Vehicle Wide Programming Instructions. |
| 24-NA-176 | Service bulletin | Apr 18, 2025 | This technical bulletin provides repair information to correct a customer concern of Turn Signal Over Cancelling. |
| 24-NA-229 | Service bulletin | Apr 10, 2025 | This bulletin provides a procedure on how to check for a battery drain utilizing the Picoscope and how to measure the load on the system tha… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Chevrolet and GMC, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is GM N242451030 a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the N242451030 repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does N242451030 cover?
The manufacturer filed it against 2 model years across 2 brands (Chevrolet and GMC): 2024 Chevrolet Colorado, 2024 GMC Canyon. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.