GM bulletin N242438501-02
What it saysCertain 2024 MY Chevrolet Silverado and GMC Sierra vehicles with a 6.6L diesel engine have an Engine Control Module (ECM) that may not properly diagnose, may not set Diagnostic Trouble Codes (DTCs), or may not… NHTSA’s full summary ↓
GM filed this with NHTSA as a service bulletin dated Jan 29, 2025. It names 4 model years across Chevrolet and GMC (2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
One page for every brand it was filed under. Each brand’s bulletins: Chevrolet · GMC.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationPicked out of NHTSA’s summary below, word for word. The document itself is the record, and the dealer checks the VIN.
What it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.
Certain 2024 MY Chevrolet Silverado and GMC Sierra vehicles with a 6.6L diesel engine have an Engine Control Module (ECM) that may not properly diagnose, may not set Diagnostic Trouble Codes (DTCs), or may not illuminate the Malfunction Indicator Light (Check Engine Light) if certain fault conditions of the Selective Catalyst Reduction (SCR or NOx) catalyst occur. Dealers are to reprogram the Engine Control Module (ECM) and Transmission Control Module (TCM).
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| N242438501-02 | Service bulletin | Jan 29, 2025 | 11013233 | PDF, 573 KB |
What the document itself lists
The manufacturer titles it “REVISION: N242438501-02 – Service Update”.
Labour operations and the time the manufacturer allows
| Operation | Description | Time |
|---|---|---|
| 9107155 | Verified Module Software or Calibration Level: Module Is Programmed with Same Level… | 0.2 hrs |
| 9107156 | Engine and Transmission Control Module Reprogramming with SPS ADD: Barometric… | 0.7 hrs |
Read by machine from the document NHTSA serves (6 pages), read Sep 30, 2026. A part number is shown only where it matches GM’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themChevrolet 2 model years
GMC 2 model years
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 4 model years this bulletin names have filed 356 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Chevrolet and GMC, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is GM N242438501-02 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the N242438501-02 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every GM warranty extension on file lists the ones GM has filed.
Which vehicles does N242438501-02 cover?
The manufacturer filed it against 4 model years across 2 brands (Chevrolet and GMC): 2024 Chevrolet Silverado 2500HD, 2024 Chevrolet Silverado 3500HD, 2024 GMC Sierra 2500HD, 2024 GMC Sierra 3500HD. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: built before 1 Aug 2023 — the build date is on the certification label in the driver’s door jamb.