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Federal filingsHome›Bulletins›Chevrolet› N232427750
Manufacturer communication · Service campaign · 2 brands

GM service campaign N232427750

What it saysCertain vehicles may have a condition where the piston oil lubrication valve may not open at the appropriate pressure. NHTSA’s full summary ↓

GM filed this with NHTSA as a service campaign dated May 16, 2024, about the engine. It names 4 model years across Chevrolet and GMC (2024). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

One page for every brand it was filed under. Each brand’s bulletins: Chevrolet · GMC.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication
What the dealer does Dealers are to replace the engine.

Picked out of NHTSA’s summary below, word for word. The document itself is the record, and the dealer checks the VIN.

Customer Satisfaction Program. Certain vehicles may have a condition where the piston oil lubrication valve may not open at the appropriate pressure. Dealers are to replace the engine.

Manufacturer campaign id N232427750 Kind Service campaign Manufacturer date May 16, 2024 Received by NHTSA May 16, 2024 Components Engine

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
N232427750Service campaignMay 16, 202411000176PDF, 106 KB

What the document itself lists

Parts the bulletin names — the first 40 it lists

Part numberDescriptionQty
13418809A/C Compressor Hose Seal—
13418808A/C Compressor Hose Seal—
13418807A/C Evaporator Seal—
12654651Camshaft Cover Washer—
12683878Catalytic Converter Clamp Assembly—
12672821Catalytic Converter Gasket—
12664576Fuel Injector Seal—
12643149Coolant Thermostat Housing Seal—
11603876Engine Mount Bolt—
12648140EGR Feed Pipe Seal—
12737098EGR Gasket—
12688014EGR Pipe Gasket—
12680216EGR Pipe Gasket—
12677819EGR Valve Gasket—
12683493Exhaust Pipe Clamp Assembly—
12672822Exhaust System Front Gasket—
12671767Exhaust System Front Gasket—
84013962Exhaust System Seal—
11603556Exhaust Turbo Inlet Pipe Bolt—
12688018Exhaust Turbo Inlet Pipe Gasket—
12688019Exhaust Turbo Inlet Pipe Gasket—
12638504Fuel Injector Pump Bracket Seal—
11611340Fuel Injector Bracket Bolt—
12686813Fuel Injector O Ring Seal—
12685923High Pressure Fuel Feed Pipe—
12685924High Pressure Fuel Feed Pipe—
12685931High Pressure Fuel Feed Pipe to Rail—
12707344High Pressure Fuel Feed Pipe to Rail—
12676951Dipstick O-Ring Seal—
11611966PCV Seal—
12714574PCV Oil Separator Kit—
12671847PCV Tube Gasket—
12737097Thermal Bypass Pipe Gasket—
12658352Thermal Bypass Pipe O-Ring—
85630657Trans Fluid Cooler Seal—
88996648Trans Fluid Cooler Retainer—
12651147Turbo Air Inlet Adapter Seal—
12691866Turbo Oil Feed Pipe Gasket—
12700564Turbo Gasket—
12662187Turbo Oil Feed Pipe Gasket—

Read by machine from the document NHTSA serves (5 pages), read Sep 30, 2026. A part number is shown only where it matches GM’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote.

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 4 model years this bulletin names have filed 356 complaints with NHTSA since 2015. 35 of them name Engine — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

The contact owned a 2024 GMC Sierra 2500 HD. The contact stated that after parking the vehicle at night and plugging in the engine block heater to a standard 110-Volt outlet with an extension cord; 15-minutes later neighbors were screaming to the contact to exit the residence because the vehicle had caught on fire, and the residence was…

2024 GMC Sierra 2500HD · Engine · filed with NHTSA Nov 25, 2024 · ODI 11627201

The contact owns a 2024 Chevrolet Silverado 2500. The contact stated that while starting the vehicle, the check engine warning light illuminated. The vehicle was taken to the dealer, where the battery was disconnected temporarily to reset the ECM. The check engine warning light was reset; however, the failure reoccurred while driving.

2024 Chevrolet Silverado 2500HD · Engine · filed with NHTSA Nov 29, 2023 · ODI 11557393

The contact owns a 2024 GMC Sierra 3500. The contact stated that while driving at various speeds, there was an abnormal knocking sound coming from the vehicle. There were no warning lights illuminated. The vehicle was taken to a local dealer where it was diagnosed; however, the cause of the failure was not yet determined.

2024 GMC Sierra 3500HD · Engine · filed with NHTSA May 1, 2025 · ODI 11658087

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the engine

Source: same model, same component group

89 other manufacturer communications filed against these GM models under the same component group (engine), newest first. The eight newest are listed; the rest are on the Chevrolet list.

NumberKindDatedNHTSA’s summary
N262572131-01Service campaignOct 23, 2026Customer Satisfaction Program. Certain vehicles listed above may have a condition in which the oil galley in the cylinder head was not dril…
N262572131Service campaignAug 28, 2026Customer Satisfaction Program. Certain vehicles listed above may have a condition in which the oil galley in the cylinder head was not dril…
25-NA-339Service bulletinNov 6, 2025Under Field Actions N252494000, N252494001, the service procedure includes performing a PICO test on vehicle engines within the identified s…
22-NA-080Service bulletinSep 6, 2025This technical bulletin provides a procedure to replace the camshaft actuator magnet to correct customer concerns of engine related shudder.
25-NA-150Service bulletinJun 5, 2025This bulletin provides a procedure to check and replace the oil cooler seals before just replacing the oil cooler, for an oil leak.
00-06-01-026RService bulletinJun 5, 2025This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
23-NA-170Service bulletinMay 16, 2025This bulletin advises the tech to inspect deeper into what may be the main cause of an engine failure.
23-NA-153Service bulletinMay 15, 2025The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Chevrolet and GMC, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is GM N232427750 a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the N232427750 repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does N232427750 cover?

The manufacturer filed it against 4 model years across 2 brands (Chevrolet and GMC): 2024 Chevrolet Silverado 2500HD, 2024 Chevrolet Silverado 3500HD, 2024 GMC Sierra 2500HD, 2024 GMC Sierra 3500HD. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.