GM bulletin 24-NA-078
What it saysThis bulletin advises the tech to replace the starter and not the trans if grinding or growling is heard from the transmission area. NHTSA’s full summary ↓
GM filed this with NHTSA as a service bulletin dated May 7, 2025, received May 8, 2024, about the engine — 6 documents under this number. It names 8 model years across Chevrolet and GMC (2023–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
One page for every brand it was filed under. Each brand’s bulletins: Chevrolet · GMC.
Get the next GM bulletin for your model by email Weekly, only when something new is filed. Nothing else; one-click unsubscribe.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis bulletin advises the tech to replace the starter and not the trans if grinding or growling is heard from the transmission area.
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 24-NA-078 | Service bulletin | May 7, 2025 | 11020268 | PDF, 124 KB |
| 24-NA-078 | Service bulletin | Jan 7, 2025 | 11013071 | PDF, 124 KB |
| 24-NA-078 | Service bulletin | Sep 5, 2024 | 11008935 | PDF, 123 KB |
| 24-NA-078 | Service bulletin | Jun 26, 2024 | 11004926 | PDF, 139 KB |
| 24-NA-078 | Service bulletin | Jun 4, 2024 | 11002027 | PDF, 138 KB |
| 24-NA-078 | Service bulletin | Apr 24, 2024 | 10254397 | PDF, 138 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themChevrolet 4 model years
GMC 4 model years
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Email me new GM bulletins for one of these models
A weekly email, sent only in a week when GM files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.
What owners reported
Source: NHTSA complaint databaseOwners of the 8 model years this bulletin names have filed 2,107 complaints with NHTSA since 2015. 1,580 of them name Engine, Power Train, Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2023 Chevrolet Silverado, the 30 owners who gave an odometer reading for Engine reported it at a median of 40,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
Truck has died going down the road at 40mph. Also have electrical issues with radio..running boards opening going down the road. No sound from radio, signals ...no connections to google on star lost. Radio screen half of screen shuts off. Front crash sensors go off with noting in front of vehicle...loss of cameras no connection.
2023 GMC Sierra · Electrical System · filed with NHTSA Sep 16, 2023
I was driving and noticed a very strong smell of an electrical fire. The truck popped up a High Voltage Battery warning and several warning lights came on. We stopped, restarted the truck and the lights came on again, the smell returned as soon as we started driving. We drove the truck to Cable Dahmer GMC in Kansas City, MO.
2024 GMC Sierra · Power Train · filed with NHTSA May 11, 2026
2 incidents. 1. The blind spot indication (driver side) gives false readings sometimes. Will light up at various times in clear weather with no vehicle next to me. Sensors checked and were clean. 2. The vehicle had a dead battery. It was jumped by roadside assistance. When started, the vehicle had a check engine light.
2023 Chevrolet Colorado · Engine · filed with NHTSA Oct 14, 2023
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the engine
Source: same model, same component group182 other manufacturer communications filed against these GM models under the same component group (engine), newest first. The eight newest are listed; the rest are on the Chevrolet list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| N262568830 | Service campaign | Aug 4, 2026 | Certain vehicles listed above may have a condition in which the oil filter was not adequately tightened. Dealers are to check and tighten th… |
| N262546590-01 | Service campaign | Jul 15, 2026 | Certain vehicles listed above, may have a condition where coolant leaks from the radiator hose quick connect at the radiator inlet. This sp… |
| N262548050 | Service campaign | Apr 24, 2026 | Certain vehicles, may have a condition that could cause the Catalytic Converter to fail. If this failure occurs, the Malfunction Indicator L… |
| N252494003-02 | Service campaign | Jan 21, 2026 | Certain vehicles listed above, may have a condition where the connecting rod and/or crankshaft engine components in these vehicles may have… |
| 25-NA-339 | Service bulletin | Nov 6, 2025 | Under Field Actions N252494000, N252494001, the service procedure includes performing a PICO test on vehicle engines within the identified s… |
| N252508341 | Service campaign | Sep 16, 2025 | Certain vehicles listed above, may have a condition that could cause the engine coolant control valve to fail an onboard vehicle diagnostic… |
| N252508340 | Service campaign | Sep 16, 2025 | Certain vehicles may have a condition that could cause the engine coolant control valve to fail. If this condition were to occur, the Malfun… |
| 24-NA-241 | Service bulletin | Sep 6, 2025 | This informational bulletin advises the technician of a part number change for long block engines used in the trucks noted. |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Chevrolet and GMC, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is GM 24-NA-078 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 24-NA-078 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does 24-NA-078 cover?
The manufacturer filed it against 8 model years across 2 brands (Chevrolet and GMC): 2024 Chevrolet Colorado, 2023 Chevrolet Colorado, 2024 Chevrolet Silverado, 2023 Chevrolet Silverado, 2024 GMC Canyon, 2023 GMC Canyon and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.