GM bulletin 23-NA-095
What it saysThis service bulletin provides repair information to correct a customer concern of Lane Keep Assist Unavailable / Adaptive Cruise Control Inop / Service Driver Assist Systems / Amber Front Collision Icon On / Dead… NHTSA’s full summary ↓
GM filed this with NHTSA as a service bulletin dated Jun 8, 2023, received Jun 5, 2023, about the lane departure — 2 documents under this number. It names 4 model years across Chevrolet and GMC (2022–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
One page for every brand it was filed under. Each brand’s bulletins: Chevrolet · GMC.
Get the next GM bulletin for your model by email Weekly, only when something new is filed. Nothing else; one-click unsubscribe.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis service bulletin provides repair information to correct a customer concern of Lane Keep Assist Unavailable / Adaptive Cruise Control Inop / Service Driver Assist Systems / Amber Front Collision Icon On / Dead Battery / No Crank / Front View Camera / Auto Start Stop Inop / Unable to Complete Camera Learn Stops At 94% /DTC U3000 44 49 54 and/or 57.
Trouble codes it names: U3000
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 23-NA-095 | Service bulletin | Jun 8, 2023 | 10237944 | PDF, 1,917 KB |
| 23-NA-095 | Service bulletin | May 25, 2023 | 10237357 | PDF, 106 KB |
What the document itself lists
The manufacturer titles it “Lane Keep Assist Unavailable / Adaptive Cruise Control Inop / Service Driver Assist”.
Labour operation and the time the manufacturer allows
| Operation | Description | Time |
|---|---|---|
| 2889588 | Reprogram Front Camera Module Software | 0.3 hrs |
Read by machine from the document NHTSA serves (4 pages), read Sep 30, 2026. A part number is shown only where it matches GM’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themChevrolet 2 model years
GMC 2 model years
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Email me new GM bulletins for one of these models
A weekly email, sent only in a week when GM files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.
What owners reported
Source: NHTSA complaint databaseOwners of the 4 model years this bulletin names have filed 2,159 complaints with NHTSA since 2015. 380 of them name Electrical System, Forward Collision Avoidance — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2022 Chevrolet Silverado, the 14 owners who gave an odometer reading for Electrical System reported it at a median of 51,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
Electrical component- Dashboard is constantly glitching, blue-tooth will not connect properly, electrical appears to turn off randomly while driving to the point we have to pullover because it appears and feels like the truck is turning off. Power step running boards malfunction- They don't open or close when they are supposed to.
2022 GMC Sierra · Electrical System · filed with NHTSA Nov 10, 2022 · ODI 11493129
Truck has died going down the road at 40mph. Also have electrical issues with radio..running boards opening going down the road. No sound from radio, signals ...no connections to google on star lost. Radio screen half of screen shuts off. Front crash sensors go off with noting in front of vehicle...loss of cameras no connection.
2023 GMC Sierra · Electrical System · filed with NHTSA Sep 16, 2023 · ODI 11544881
Nighttime backing up is to dark to see in the camera. The reverse lights are not bright enough to highlight the area to see correctly. This is a major concern as i almost backed up over my child at night as i could not see them in the camera. Please address with manufacture to resolve the issue.
2023 GMC Sierra · Exterior Lighting · filed with NHTSA Feb 9, 2024 · ODI 11571021
In depth: 2023 Chevrolet Silverado electrical problems → · 2022 Chevrolet Silverado electrical problems → · 2023 GMC Sierra electrical problems → · 2022 GMC Sierra electrical problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the lane departure
Source: same model, same component group2 other manufacturer communications filed against these GM models under the same component group (lane departure), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| PIC6587 | Service bulletin | Dec 6, 2024 | This Preliminary information communicates Thus the active safety systems maybe inoperable and to perform a module reset to correct. |
| PIC6552D | Service bulletin | Dec 6, 2024 | This Preliminary information communicates how to recover the Image Processing Module. |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Chevrolet and GMC, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is GM 23-NA-095 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 23-NA-095 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every GM warranty extension on file lists the ones GM has filed.
Which vehicles does 23-NA-095 cover?
The manufacturer filed it against 4 model years across 2 brands (Chevrolet and GMC): 2023 Chevrolet Silverado, 2022 Chevrolet Silverado, 2023 GMC Sierra, 2022 GMC Sierra. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.