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Manufacturer communication · Service bulletin

Chevrolet bulletin 22-NA-165

What it saysThis bulletin provides a replacement procedure for brake pads due to squealing, per Brake Squeal Noise at Low Speeds. NHTSA’s full summary ↓

Chevrolet filed this with NHTSA as a service bulletin dated May 16, 2024, received Jun 5, 2023, about the service brakes — 7 documents under this number. It names 7 model years (2021–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

This bulletin provides a replacement procedure for brake pads due to squealing, per Brake Squeal Noise at Low Speeds.

Kind Service bulletin Manufacturer date May 16, 2024 Received by NHTSA Jun 5, 2023 Components Service Brakes First dated May 17, 2023

Documents filed under this number

DocumentKindDatedNHTSA idAt NHTSA
22-NA-165Service bulletinMay 16, 202411001379PDF, 171 KB
22-NA-165Service bulletinMay 3, 202411000364PDF, 171 KB
22-NA-165Service bulletinApr 18, 202410253791PDF, 169 KB
22-NA-165Service bulletinApr 5, 202410252975PDF, 1,468 KB
22-NA-165Service bulletinMar 20, 202410252108PDF, 51 KB
22-NA-165Service bulletinNov 22, 202310246307PDF, 489 KB
22-NA-165Service bulletinMay 17, 202310237245PDF, 66 KB

What the document itself lists

Parts the bulletin names

Part numberDescriptionQtyFind it
19303310——
19303311——
87866865——
84879622——
85140320——
13542117——
19468210——
19468206——

Labour operations and the time the manufacturer allows

OperationDescriptionTime
2486288Front and Rear Brake Pad and Rotor Replacement2.1 hrs
2486178Front and Rear Brake Pad Replacement and Burnish2.1 hrs

Read by machine from the document NHTSA serves (3 pages), read Sep 30, 2026. A part number is shown only where it matches Chevrolet’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 7 model years this bulletin names have filed 1,857 complaints with NHTSA since 2015. 45 of them name Service Brakes — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

Bought new and there was a brake pad sensor message immediately that we took it to the dealer several times for and nothing was done other than clearing the code and giving it back. Was in accident 1/24 and it was found that there was a frayed/damaged wire in the break module and break pad sensor that I feel could have led to the accident

2023 Chevrolet Tahoe · Service Brakes · filed with NHTSA Apr 2, 2024 · ODI 11580791

Unknown but there was many lights on at the time of brake failure. I was driving home from Florida to NJ with my four young children in the vehicle on a 65mph highway when all these lights came on, the brakes completely stopped working and it told me it was reducing speed to 62mph for safety because the brakes were failed.

2024 Chevrolet Tahoe · Service Brakes · filed with NHTSA Apr 28, 2025 · ODI 11657137

Brake control module failed and is available for inspection. It is still at the dealership as the part needed for repair is backordered. I had trouble braking and steering vehicle putting myself and others at risk but fortunately was in a parking lot at low speed. Problem has been inspected confirmed by dealership only.

2022 Chevrolet Tahoe · Service Brakes · filed with NHTSA Dec 14, 2022 · ODI 11497469

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the service brakes

Source: same model, same component group

30 other manufacturer communications filed against these Chevrolet models under the same component group (service brakes), newest first. The eight newest are listed; the rest are on the Chevrolet list.

NumberKindDatedNHTSA’s summary
25-NA-264Service bulletinSep 3, 2025This informational bulletin provides information on Automated Brake Bleed and/or Brake Hydraulic Test procedure fails when attempting to per…
PIT6347AService bulletinMar 11, 2025This Preliminary information communicates an issue with ABS SES MIL / Service Brake System / Service StabiliTrak / BSCM DTC P0606 P0562 and…
PIT6347Service bulletinFeb 25, 2025This Preliminary information communicates an issue with ABS SES MIL / Service Brake System / Service StabiliTrak / BSCM DTC P0606 P0562 and…
24-NA-048Service bulletinFeb 6, 2025This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engine…
PIT5828DService bulletinJan 9, 2025This Preliminary Information communication provides information to the technician about customers that may request the factory Integrated Tr…
PIT6134GService bulletinJan 7, 2025This Preliminary information communicates an issue with premature brake pad life and engineering is working on release new pad lining materi…
24-NA-073Service bulletinJan 3, 2025This technical bulletin provides a procedure to inform drivers that under certain driving conditions such as hilly or mountainous roads acco…
PIT6134FService bulletinDec 19, 2024This Preliminary information communicates an issue with premature brake pad life and engineering is working on release new pad lining materi…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Chevrolet, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Chevrolet 22-NA-165 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 22-NA-165 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every GM warranty extension on file lists the ones GM has filed.

Which vehicles does 22-NA-165 cover?

The manufacturer filed it against 7 model years: 2024 Chevrolet Silverado, 2023 Chevrolet Silverado, 2023 Chevrolet Suburban, 2024 Chevrolet Tahoe, 2023 Chevrolet Tahoe, 2022 Chevrolet Tahoe and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.