Chevrolet bulletin 21-NA-249
What it saysThis service bulletin provides repair information to correct a customer concern of the carpet appearance near the center console area. NHTSA’s full summary ↓
Chevrolet filed this with NHTSA as a service bulletin dated Apr 16, 2024, received Oct 28, 2022, about the equipment — 2 documents under this number. It names 5 model years (2020–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis service bulletin provides repair information to correct a customer concern of the carpet appearance near the center console area.
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 21-NA-249 | Service bulletin | Apr 16, 2024 | 10253789 | PDF, 4,705 KB |
| 21-NA-249 | Service bulletin | Oct 4, 2022 | 10224824 | PDF, 135 KB |
What the document itself lists
The manufacturer titles it “Carpet Appearance Near Center Console Area”.
Labour operation and the time the manufacturer allows
| Operation | Description | Time |
|---|---|---|
| 1086458 | Remove and Reinstall Front Floor Rear Console Side Trim Panels, Add Tie Strap to Carpet | 0.4 hrs |
Read by machine from the document NHTSA serves (4 pages), read Sep 30, 2026. A part number is shown only where it matches Chevrolet’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 5 model years this bulletin names have filed 117 complaints with NHTSA since 2015. 12 of them name Structure — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
The contact owns a 2022 Chevrolet Corvette. The contact stated that while driving 30 MPH, the contact heard a tinkling sound coming from the tonneau parcel cover. The contact stated that the cable used to secure the parade cover had detached from the cover. The message that the top was not secured was displayed.
2022 Chevrolet Corvette · Structure · filed with NHTSA Aug 19, 2025 · ODI 11681662
Front hood/trump flew open @ 20 MPH when driving through neighborhood. Bent the latches, damaged the hood and quarter panel. Latch is flimsy and lacks better locking mechanism to protect it from opening
2020 Chevrolet Corvette · Structure · filed with NHTSA Sep 28, 2020 · ODI 11361585
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the equipment
Source: same model, same component group55 other manufacturer communications filed against the Chevrolet Corvette under the same component group (equipment), newest first. The eight newest are listed; the rest are on the Chevrolet list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| PIP5601B | Service bulletin | Jul 18, 2025 | This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challe… |
| 22-NA-096 | Service bulletin | Mar 29, 2025 | This informational bulletin provides information for dealers/technicians on Customer Education Bulletin for Google Built In Radio. |
| 17-NA-073 | Service bulletin | Mar 5, 2025 | This warranty administration bulletin provides policy information with the field action courtesy transportation policy. |
| 17-NA-331 | Service bulletin | Jan 17, 2025 | Rear View Camera Guidelines Not Present at Times Condition Some customers may report that the Rear View Camera (RVC) guidelines are temp… |
| 21-NA-091 | Service bulletin | Dec 21, 2024 | This service bulletin provides information for customers/dealers/technicians on Normal Camera Display Operation - Flashing Diamond - Spot… |
| 22-NA-038 | Service bulletin | Dec 14, 2024 | This warranty bulletin provides information on Customer Concern Not Duplicated (CCND) Labor Operation Numbers. |
| 18-NA-263 | Service bulletin | Dec 14, 2024 | This warranty administration bulletin provides policy information for variable diagnostic time allowances on select labor operations… |
| 24-NA-040 | Service bulletin | Oct 11, 2024 | This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be shipped using Centr… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Chevrolet, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Chevrolet 21-NA-249 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 21-NA-249 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every GM warranty extension on file lists the ones GM has filed.
Which vehicles does 21-NA-249 cover?
The manufacturer filed it against 5 model years: 2024 Chevrolet Corvette, 2023 Chevrolet Corvette, 2022 Chevrolet Corvette, 2021 Chevrolet Corvette, 2020 Chevrolet Corvette. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.