Cadillac over-the-air update 662.20
What it saysUpdates to enable Plug and Charge at select Supercharger stations through Energy Pass. NHTSA’s full summary ↓
Cadillac filed this with NHTSA as an over-the-air update dated Aug 24, 2026, received Jun 26, 2026 — 8 documents under this number. It names 13 model years (2023–2026). An over-the-air update is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communication• Updates to enable Plug and Charge at select Supercharger stations through Energy Pass. See your vehicle's mobile app to use this feature. • Updates to enable memory seat buttons to be linked to a user profile. Up to two user profiles can be linked to your vehicle's memory seat buttons. • Surround Vision Recorder, a new feature that allows you to record, watch, and save video from your vehicle's cameras. • Security Recording, a new feature that can automatically begin recording if your vehicle's alarm is triggered while it is parked. • Cabin Glance, a new feature that displays a live feed of the seating area on your infotainment screen. This allows you to check on passengers, such as kids or pets. • Improvements to system responsiveness • Improvements to camera image clarity • Fixes to prevent blank screens and audio drop-outs • Improvements to vehicle software update installation
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 662.20 | Over-the-air update | Aug 24, 2026 | 11036481 | PDF, 190 KB |
| 662.20 | Over-the-air update | Jul 28, 2026 | 11036484 | PDF, 193 KB |
| 662.20 | Over-the-air update | Jul 22, 2026 | 11035348 | PDF, 194 KB |
| 662.20 | Over-the-air update | Jul 20, 2026 | 11035357 | PDF, 197 KB |
| 662.20 | Over-the-air update | Jul 14, 2026 | 11035437 | PDF, 189 KB |
| 662.20 | Over-the-air update | Jul 14, 2026 | 11035436 | PDF, 194 KB |
| 662.20 | Over-the-air update | Jul 7, 2026 | 11034068 | PDF, 189 KB |
| 662.20 | Over-the-air update | Jun 23, 2026 | 11034078 | PDF, 191 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 13 model years this bulletin names have filed 295 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Cadillac, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Cadillac 662.20 a recall?
No. A over-the-air update is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 662.20 repair free?
A over-the-air update is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does 662.20 cover?
The manufacturer filed it against 13 model years: 2026 Cadillac CT4, 2025 Cadillac CT4, 2026 Cadillac CT5, 2025 Cadillac CT5, 2026 Cadillac Escalade, 2025 Cadillac Escalade and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.