Cadillac bulletin 662.20
Cadillac filed this with NHTSA as a over-the-air update dated Aug 24, 2026, received Jun 26, 2026, about the unknown or other — 8 documents under this number. It names 13 model years (2023–2026). A over-the-air update is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communication• Updates to enable Plug and Charge at select Supercharger stations through Energy Pass. See your vehicle's mobile app to use this feature. • Updates to enable memory seat buttons to be linked to a user profile. Up to two user profiles can be linked to your vehicle's memory seat buttons. • Surround Vision Recorder, a new feature that allows you to record, watch, and save video from your vehicle's cameras. • Security Recording, a new feature that can automatically begin recording if your vehicle's alarm is triggered while it is parked. • Cabin Glance, a new feature that displays a live feed of the seating area on your infotainment screen. This allows you to check on passengers, such as kids or pets. • Improvements to system responsiveness • Improvements to camera image clarity • Fixes to prevent blank screens and audio drop-outs • Improvements to vehicle software update installation
Documents filed under this number
| Document | Kind | Dated | NHTSA id |
|---|---|---|---|
| 662.20 | Over-the-air update | Aug 24, 2026 | 11036481 |
| 662.20 | Over-the-air update | Jul 28, 2026 | 11036484 |
| 662.20 | Over-the-air update | Jul 22, 2026 | 11035348 |
| 662.20 | Over-the-air update | Jul 20, 2026 | 11035357 |
| 662.20 | Over-the-air update | Jul 14, 2026 | 11035437 |
| 662.20 | Over-the-air update | Jul 14, 2026 | 11035436 |
| 662.20 | Over-the-air update | Jul 7, 2026 | 11034068 |
| 662.20 | Over-the-air update | Jun 23, 2026 | 11034078 |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5; the full text comes from the manufacturer or a dealer. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. Quote it at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Common questions
Source: NHTSA, 49 CFR 579.5Is Cadillac 662.20 a recall?
No. A over-the-air update is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 662.20 repair free?
A over-the-air update is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does 662.20 cover?
The manufacturer filed it against 13 model years: 2026 Cadillac CT4, 2025 Cadillac CT4, 2026 Cadillac CT5, 2025 Cadillac CT5, 2026 Cadillac Escalade, 2025 Cadillac Escalade and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.