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Manufacturer communication · Service bulletin

Cadillac bulletin 23-NA-224

What it saysThis bulletin advises the technician that the 6L50 (MYB), 6L80 (MYC) and 6L90 (MYD) Transmission Oil Filter and Seal Kit part number 24236933 is currently transitioning from a kit to the filter (24236517) and seal… NHTSA’s full summary ↓

Cadillac filed this with NHTSA as a service bulletin dated Dec 18, 2023, received Jan 13, 2024, about the power train. It names 20 model years (2016–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication
Transmission 6L80, 6L90 “This bulletin advises the technician that the 6L50 (MYB), 6L80 (MYC) and 6L90 (MYD) Transmission Oil Filter and Seal Kit part number 24236933 is currently transitioning from a kit to the filter (24236517) and seal…”

What it applies to, as NHTSA’s summary states it — build dates and equipment as the manufacturer filed them. The dealer checks the VIN and the build date on the door jamb; a vehicle outside the window is not covered by this bulletin.

This bulletin advises the technician that the 6L50 (MYB), 6L80 (MYC) and 6L90 (MYD) Transmission Oil Filter and Seal Kit part number 24236933 is currently transitioning from a kit to the filter (24236517) and seal (24225347) being sold individually.

Kind Service bulletin Manufacturer date Dec 18, 2023 Received by NHTSA Jan 13, 2024 Components Power Train

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
23-NA-224Service bulletinDec 18, 202310248721not found

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 20 model years this bulletin names have filed 1,043 complaints with NHTSA since 2015. 200 of them name Power Train — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

On the 2016 Cadillac Escalade, the 15 owners who gave an odometer reading for Power Train reported it at a median of 46,510 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.

The vehicle has suffered a severe mechanical failure of the rear differential assembly, rendering it completely undrivable. This mechanical failure is a direct result of a known manufacturer defect documented in General Motors Technical Service Bulletin PIP5898/PIP5898B, regarding misoriented factory side bearing retaining snap rings…

2018 Cadillac ATS · Power Train · filed with NHTSA Oct 8, 2026 · ODI 11769806

While driving vehicle slowly or in stop and go traffic, the transmission shifts very rough between the lower gears on upshifts and downshifts and will hold a gear hanging while trying to brake or accelerate and cause the vehicle to rapidly lunge forward and cause a potential accident as it becomes hard to apply more pressure to the…

2016 Cadillac ATS-V · Power Train · filed with NHTSA Oct 24, 2018 · ODI 11142383

The 8 speed transmission has been jerky at slow speeds from almost day one. But after 30,000 miles it has become worse. At time after starting the vehicle and placing into gear it will suddenly and violently lung forward or reverse, when accelerating from a slow speed it will stall abruptly, twice causing an engine code.

2016 Cadillac Escalade · Power Train · filed with NHTSA Jun 21, 2019 · ODI 11221758

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the power train

Source: same model, same component group

64 other manufacturer communications filed against these Cadillac models under the same component group (power train), newest first. The eight newest are listed; the rest are on the Cadillac list.

NumberKindDatedNHTSA’s summary
N252502891-01Service campaignAug 20, 2026Certain vehicles may have a condition in which the internal differential nut was cross threaded or missing during assembly. Dealers will rev…
N242454441 -03Service campaignOct 9, 2025Certain vehicles listed above, may have a condition where the transmission control valve has worn, resulting in a gradual loss of pressure w…
N252494003-01Service campaignJun 26, 2025Certain vehicles listed above, may have a condition where the connecting rod and/or crankshaft engine components in these vehicles may have…
22-NA-182Service bulletinMay 16, 2025This service bulletin advises the technician to check if the transmission cooler lines are twisted to correct customer concerns of Harsh Shi…
25-NA-108Service bulletinMay 12, 2025This bulletin provides a procedure to inspect and verify the drive shafts are over extending past the 5mm tolerance, causing the customers c…
PIE0824AService bulletinMay 10, 2025This engineering information (EI) closure ends the need for gathering further information from field in regard to fluid leaking at the outpu…
PIE0824Service bulletinMar 27, 2025This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer lis…
23-NA-185Service bulletinMar 25, 2025This service bulletin helps diagnose/reduce possible CCND issues on Transfer Cases - Service 4WD on DIC, Intermittent Failures, Noise Concer…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Cadillac, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Cadillac 23-NA-224 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 23-NA-224 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every GM warranty extension on file lists the ones GM has filed.

Which vehicles does 23-NA-224 cover?

The manufacturer filed it against 20 model years: 2019 Cadillac ATS, 2018 Cadillac ATS, 2017 Cadillac ATS, 2016 Cadillac ATS, 2018 Cadillac ATS-V, 2017 Cadillac ATS-V and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.