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Manufacturer communication · Service bulletin

Buick bulletin 24-NA-271

What it saysThis technical bulletin provides repair information to correct a customer concern of C103D.28 Set Current, Update Software K19 - Suspension Control Module. NHTSA’s full summary ↓

Buick filed this with NHTSA as a service bulletin dated Dec 17, 2024, received Jan 16, 2025, about the electrical system. It names 1 model year (2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

This technical bulletin provides repair information to correct a customer concern of C103D.28 Set Current, Update Software K19 - Suspension Control Module.

Trouble codes it names: C103D

Kind Service bulletin Manufacturer date Dec 17, 2024 Received by NHTSA Jan 16, 2025 Components Electrical System, Suspension

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
24-NA-271Service bulletinDec 17, 202411012893PDF, 836 KB

What the document itself lists

Labour operation and the time the manufacturer allows

OperationDescriptionTime
2888108Update K19 Suspension Control Module Software for C103D0.3 hrs

Read by machine from the document NHTSA serves (6 pages), read Sep 30, 2026. A part number is shown only where it matches Buick’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when Buick files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

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What owners reported

Source: NHTSA complaint database

Owners of the 1 model year this bulletin names have filed 38 complaints with NHTSA since 2015. 9 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

Digital dash display is completely black. There is no display of speed, lane departure, back-up camera or parking assist/surround view camera. Neither vehicle restart nor software reset corrects the issues

2025 Buick Enclave · Electrical System · filed with NHTSA Jan 22, 2026 · ODI 11712604

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the electrical system

Source: same model, same component group

79 other manufacturer communications filed against the Buick Enclave under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Buick list.

NumberKindDatedNHTSA’s summary
24-NA-166Service bulletinNov 7, 2025This technical bulletin provides repair information to correct a customer concern of DTC C1171 C1172 C1173 C1174 Tire Pressure Monitor Senso…
25-NA-021Service bulletinJun 7, 2025This technical bulletin provides repair information to correct a customer concern of Radio Software Update W23E-178.1.2-M174-SQBR6-93.3.
24-NA-244Service bulletinApr 30, 2025This bulletin provides a procedure to replace the fuel injectors and perform a pcm software update to confirm if the issue of cold start rou…
22-NA-242Service bulletinApr 24, 2025This warranty administration bulletin provides information for dealers/technicians on System Reset and Connector Reconnect Labor Code Number…
24-NA-176Service bulletinApr 18, 2025This technical bulletin provides repair information to correct a customer concern of Turn Signal Over Cancelling.
24-NA-142Service bulletinApr 18, 2025This technical bulletin provides repair information to correct a customer concern of Steering Wheel Oscillation while in Super Cruise Mode.
25-NA-043Service bulletinApr 18, 2025This informational bulletin provides information for dealers/technicians on K313 Interior Object Detection Module Information When Setting D…
24-NA-229Service bulletinApr 10, 2025This bulletin provides a procedure on how to check for a battery drain utilizing the Picoscope and how to measure the load on the system tha…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Buick, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Buick 24-NA-271 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 24-NA-271 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every GM warranty extension on file lists the ones GM has filed.

Which vehicles does 24-NA-271 cover?

The manufacturer filed it against 1 model year: 2025 Buick Enclave. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.