BMW bulletin B652525
What it saysAfter the software update to I-level version …25-07-530, the Alexa app may disappear from the App Menu in the head unit (HU-H5). NHTSA’s full summary ↓
BMW filed this with NHTSA as a service bulletin dated Oct 10, 2025, received Nov 3, 2025, about the electrical system. It names 9 model years (2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
Get the next BMW bulletin for your model by email Weekly, only when something new is filed. Nothing else; one-click unsubscribe.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationAfter the software update to I-level version …25-07-530, the Alexa app may disappear from the App Menu in the head unit (HU-H5).
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| B652525 | Service bulletin | Oct 10, 2025 | 11024727 | PDF, 106 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Email me new BMW bulletins for one of these models
A weekly email, sent only in a week when BMW files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.
What owners reported
Source: NHTSA complaint databaseOwners of the 9 model years this bulletin names have filed 118 complaints with NHTSA since 2015. 19 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
The vehicle is a 2025 BMW X7 M60i purchased in New Mexico on . The car's emergency call system and navigation became disabled on after taking the vehicle to a car wash. Subsequently the car was brought to the BMW dealer for repairs; however, the problem recurred after several days, dashboard now showing a traction control warning light.
2025 BMW X7 · Electrical System · filed with NHTSA Apr 3, 2025 · ODI 11652615
The car has the fast wireless charging tray. I've attached a picture. The case for my phone has a small metal piece on the case. Its a regular case from Amazon. The wireless charger works fine, but it's also heating the metal phone cases to the point where it starts a small fire. Its a huge fire risk if you're not careful.
2025 BMW 3 Series · Electrical System · filed with NHTSA Mar 25, 2025 · ODI 11650648
This is the third Check Engine, Drive train malfunction, Power Supply error messages popped up. Dealership replaced the battery at the first visit, replaced the starter at the second visit. Error messages appeared one week after the second visit to the dealership
2025 BMW 4 Series · Electrical System · filed with NHTSA May 20, 2026 · ODI 11739171
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group144 other manufacturer communications filed against these BMW models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the BMW list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| B611826 | Service bulletin | Sep 17, 2026 | Due to unfavorable software, the Storage Management Electronics (SME) will not show fault codes that trigger the Malfunction Indicator Lamp… |
| B630526 | Service bulletin | Sep 8, 2026 | After programming the vehicle via ISTA/RSUto I-level …26-03-5xx, customer may reportsome of the interior ambient lighting strips(arrows) may… |
| 0061880900 | Service campaign | Aug 27, 2026 | In vehicles equipped with the Roof Function Center “FZD‑21” variant, a quiescent‑current violation mayoccur if the system fails to enter sle… |
| 0034040300 | Service campaign | Aug 20, 2026 | After replacement of the Integrated Braking system (IB)/Power Brake the total distance covered might be lower than when handed over to the w… |
| B652026 | Service bulletin | Jul 23, 2026 | The Central Information Display (CID) side of the Multifunction Display (MFD) may flicker intermittently. Theflickering manifests itself in… |
| B651926 | Service bulletin | Jul 15, 2026 | Activation of the BMW Intelligent Personal Assistant voice is not possible via the Multifunction Steering Wheel (MFL) button and/or via the… |
| B840226 | Service campaign | Jul 10, 2026 | Once the Telematics Module (TCB2) enters sleep mode, a BMW Data Services trigger for Remote Services… |
| B651826 | Service bulletin | Jun 23, 2026 | If BMW Intelligent Personal Assistant is active in the vehicle, once the customer exits the vehicle and a newkey cycle starts, the Intellige… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for BMW, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is BMW B652525 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the B652525 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every BMW warranty extension on file lists the ones BMW has filed.
Which vehicles does B652525 cover?
The manufacturer filed it against 9 model years: 2025 BMW 2 Series, 2025 BMW 3 Series, 2025 BMW 4 Series, 2025 BMW 5 Series, 2025 BMW 7 Series, 2025 BMW X5 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.