BMW service campaign B652023
What it saysThe Service Acti on related to SIB 65 20 23 has been completed and the defect code has been closed by warranty. NHTSA’s full summary ↓
BMW filed this with NHTSA as a service campaign dated Jun 12, 2024, received Aug 28, 2023, about the back over prevention — 3 documents under this number. It names 22 model years (2019–2024). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThe Service Acti on related to SIB 65 20 23 has been completed and the defect code has been closed by warranty. Alllisted VINs have had the acti on performed. This Service Acti on is complete and the informati on is no longer valid
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| B652023 | Service campaign | Jun 12, 2024 | 11002668 | PDF, 121 KB |
| B652023 | Service bulletin | Aug 1, 2023 | 10242531 | not found |
| B652023 | Service bulletin | Jul 1, 2023 | 10241370 | not found |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themAlso filed against model years this site has no page for: 2021 BMW B7 Alpina; 2024 BMW R 1250 GS Adventure.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 20 model years this bulletin names have filed 1,018 complaints with NHTSA since 2015. 298 of them name Electrical System, Back Over Prevention — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2019 BMW X5, the 19 owners who gave an odometer reading for Electrical System reported it at a median of 55,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
The contact owns a 2019 BMW X7. The contact stated that while attempting to start the vehicle, the message that the starter motor was overheating was displayed and the vehicle failed to start. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the starter motor. The vehicle was repaired.
2019 BMW X7 · Electrical System · filed with NHTSA May 12, 2025 · ODI 11660474
The air condition is inadequate for temperatures above 80°. Due to the inadequacy of the coldness and the speed at which the fan blows, all passengers in a fully loaded vehicle complain of excessive heat temperatures Safety is an issue if left in the vehicle for a long period of time without proper temperatures being reached for all in…
2024 BMW X7 · Electrical System · filed with NHTSA Aug 22, 2024 · ODI 11610316
Our vehicle dies while driving down the highway, twice now in less than 30 days. I drivetrain and low-power warning came on, but the car died and wouldn't start. The obvious risk is that we were driving on the highway and barely avoided being in an accident as I tried to steer us off the road. The second time we were at a park.
2023 BMW X7 · Electrical System · filed with NHTSA Jul 24, 2023 · ODI 11534138
In depth: 2019 BMW X5 electrical problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for BMW, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is BMW B652023 a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the B652023 repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does B652023 cover?
The manufacturer filed it against 22 model years: 2024 BMW 7 Series, 2023 BMW 7 Series, 2022 BMW 7 Series, 2024 BMW X5, 2023 BMW X5, 2022 BMW X5 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.