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Manufacturer communication · Service bulletin

BMW bulletin B640320

What it saysCENTER CONSOLE / CUP HOLDER GETS HOT WHEN THE HEAT IS ON: The center console and front cup holder get noticeably too warm to the touch on long journeys with the interior "Heating on". NHTSA’s full summary ↓

BMW filed this with NHTSA as a service bulletin dated May 4, 2026, received Oct 19, 2020, about the structure — 2 documents under this number. It names 21 model years (2019–2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

CENTER CONSOLE / CUP HOLDER GETS HOT WHEN THE HEAT IS ON: The center console and front cup holder get noticeably too warm to the touch on long journeys with the interior "Heating on". The air ducts may not be properly connected, this allows heated air to leak out in this area. The foam material that seals between the ducts may be out of position, not held by the mounting adhesive and squashed allowing for an air leak.

Kind Service bulletin Manufacturer date May 4, 2026 Received by NHTSA Oct 19, 2020 Components Structure, Equipment First dated Sep 1, 2020

Documents filed under this number

DocumentKindDatedNHTSA idAt NHTSA
B640320Service bulletinMay 4, 202611032741PDF, 630 KB
B640320Service bulletinSep 1, 202010181233not found

What the document itself lists

Parts the bulletin names

Part numberDescriptionQtyFind it
51 16 6 833 469——
51 16 6 833 470——
64 11 9 361 704set, gaskets for housing and air duct. ONLY Includes—eBay Motors →

Read by machine from the document NHTSA serves (5 pages), read Sep 30, 2026. A part number is shown only where it matches BMW’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.

Find the body for the 2025 X5 →

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 21 model years this bulletin names have filed 1,080 complaints with NHTSA since 2015. 8 of them name Structure — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

While driving under normal conditions with no external impact, debris, rock strike, or other identifiable cause, the panoramic moonroof shattered explosively (with a loud report resembling a gunshot). Glass fragments dispersed across the roof area, and portions of the panel collapsed inward into the interior mesh roof cover.

2023 BMW X5 · Structure · filed with NHTSA Mar 8, 2026 · ODI 11722830

The Soft Close feature of the car continues to close even if there is a hand or finger in its way, I crushed by thumb while getting out of the car. I am concerned about the safety of the feature especially if there are young kids in the car, the injury could have been much more serious

2023 BMW X7 · Structure · filed with NHTSA Apr 10, 2023 · ODI 11516235

I have noticed that the engine light on my BMW X7 keeps turning on after long rides but then disappears after some time. Upon inspection, I was informed that the issue is related to the active grille shutter, which is located in the front part of the body.

2020 BMW X7 · Structure · filed with NHTSA Dec 10, 2024 · ODI 11629930

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the structure

Source: same model, same component group

33 other manufacturer communications filed against these BMW models under the same component group (structure), newest first. The eight newest are listed; the rest are on the BMW list.

NumberKindDatedNHTSA’s summary
0064520200Service campaignSep 30, 2026A small number of vehicles were produced without the evaporator condensate drain hose being installed. This is not immediately apparent to t…
0061860900Service campaignSep 9, 2026Although the rear bumper is not equipped with a rear fog light, the Park Distance Control (PDC) wiringharness includes an unused fog light c…
B010226DCSOtherAug 28, 2026BMW Notice of the Court’s Final Approval for Shark-Fin Antenna Settlement (X3, X4, X5, X6, X7)
B010226Service bulletinAug 25, 2026Rear Roof Antenna Shark Fin Cover Sealing Issue
0051480600Service campaignJul 10, 2026In the affected vehicles, an incorrect screwlocking device (circled) may have been usedfor the mounting bolts of the door latch locks.
6520900300Warranty extensionMay 21, 2026SHARK FIN ROOF ANTENNA SEALING SETTLEMENT Extended Warranty
B063226OtherMay 13, 2026Hood Return
B641224Service bulletinMay 4, 20261. Use of aftermarket accessory hang-on cellular phone holders and/or air fresheners can break the instrument panel air vent slats. Damage a…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for BMW, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is BMW B640320 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the B640320 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every BMW warranty extension on file lists the ones BMW has filed.

Which vehicles does B640320 cover?

The manufacturer filed it against 21 model years: 2025 BMW X5, 2024 BMW X5, 2023 BMW X5, 2022 BMW X5, 2021 BMW X5, 2020 BMW X5 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.