BMW service campaign B611424
What it saysBMW AG has issued a Delivery Stop (effective June 14, 2024) on certain Model Year 2023 - 2024 BMW vehicles that were produced between August 4, 2021, and May 2, 2024. NHTSA’s full summary ↓
BMW filed this with NHTSA as a service campaign dated Jun 17, 2024, received Jul 1, 2024, about the electrical system. It names 2 model years (2023–2024). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWhat it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.
BMW AG has issued a Delivery Stop (effective June 14, 2024) on certain Model Year 2023 - 2024 BMW vehicles that were produced between August 4, 2021, and May 2, 2024. The rear high-voltage cable for the electric drive unit can chafe causing a Check Control message “Drive faulty”.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| B611424 | Service campaign | Jun 17, 2024 | 11002670 | PDF, 304 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 2 model years this bulletin names have filed 23 complaints with NHTSA since 2015. 9 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
This is the 4th time I am having issues with this car. Major safety issues. Yesterday during during on the 405 freeway. It suddenly started to rain, the wiper malfunction while in traffic and pouring rain. A week before this incident, the steering of the car kept moving suddenly out of my line. This time my son was in the car.
2024 BMW i7 · Electrical System · filed with NHTSA Sep 3, 2025 · ODI 11684707
The car warning flashes “drivetrain fault”. Then after about 5 seconds the car put itself into neutral and started to slow down. I pulled off to the side of the highway before it stopped on its own . I was not able to start the car back up. I got it towed to the dealership .
2023 BMW i7 · Electrical System · filed with NHTSA Feb 28, 2024 · ODI 11574599
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group27 other manufacturer communications filed against the BMW i7 under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the BMW list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| B610625 | Service bulletin | Aug 31, 2026 | Check Control message: "You can continue driving. Drivetrain” (00029) is displayed. The following fault code is stored in the CCU fault memo… |
| 0034040300 | Service campaign | Aug 20, 2026 | After replacement of the Integrated Braking system (IB)/Power Brake the total distance covered might be lower than when handed over to the w… |
| 0064450200 | Service campaign | Aug 12, 2026 | A faulty electric auxiliary heater may have been installed in the certain vehicles. This could result in thefailure of the electric auxiliar… |
| B610626 | Service bulletin | Jun 5, 2026 | Charging sessions cannot be started or they are interrupted while using a Level 2 AC high-power charging station, or with a Level 3 DC charg… |
| B610324 | Service bulletin | Apr 9, 2026 | Gen 5 BEV/PHEV vehicles may set the Combined Charging Unit (CCU) in programming abort due to no communication to the HV charge socket electr… |
| B061526 | Other | Feb 4, 2026 | High Voltage Connection Return |
| 0061250800 | Service campaign | Jul 3, 2025 | The Combined Charging Unit (CCU) may not have been built to specifications. |
| B410525 | Service bulletin | Jun 27, 2025 | While attempting to fuel/charge the vehicle,the fuel/charge door will not open. |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for BMW, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is BMW B611424 a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the B611424 repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does B611424 cover?
The manufacturer filed it against 2 model years: 2024 BMW i7, 2023 BMW i7. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: 2023 -2024 BMW: built on or after 4 Aug 2021; G70 i7 Sedan (BEV): built 4 Aug 2021 – 2 May 2024 — the build date is on the certification label in the driver’s door jamb.