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Manufacturer communication · Service campaign

BMW service campaign B120224

BMW filed this with NHTSA as a service campaign dated Jun 6, 2024, received May 3, 2024, about the engine and engine cooling — 2 documents under this number. It names 16 model years (2021–2024). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

BMW AG has issued a Delivery Stop (effective April 12, 2024) on certain Model Year 2023 - 2025 BMW vehicles that were produced between July 21, 2021, and April 11, 2024.

Kind Service campaign (also filed as Service bulletin) Manufacturer date Jun 6, 2024 Received by NHTSA May 3, 2024 Components Engine And Engine Cooling, Engine First dated Apr 22, 2024

Documents filed under this number

DocumentKindDatedNHTSA idAt NHTSA
B120224Service campaignJun 6, 202411002827not yet checked
B120224Service bulletinApr 22, 202410253342not yet checked

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

Common questions

Source: NHTSA, 49 CFR 579.5

Is BMW B120224 a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the B120224 repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does B120224 cover?

The manufacturer filed it against 16 model years: 2024 BMW 7 Series, 2023 BMW 7 Series, 2022 BMW 7 Series, 2021 BMW 7 Series, 2024 BMW X5, 2023 BMW X5 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.