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Manufacturer communication · Other

BMW bulletin B064625

BMW filed this with NHTSA as a manufacturer communication dated Sep 5, 2025, received Oct 10, 2025, about the suspension. It names 11 model years (2023–2026). A manufacturer communication is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Control Arm Return

Kind Other Manufacturer date Sep 5, 2025 Received by NHTSA Oct 10, 2025 Components Suspension

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
B064625OtherSep 5, 202511024225PDF, 274 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 11 model years this bulletin names have filed 356 complaints with NHTSA since 2015. 1 of them name Suspension — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the suspension

Source: same model, same component group

8 other manufacturer communications filed against these BMW models under the same component group (suspension), newest first.

NumberKindDatedNHTSA’s summary
0037350100Service campaignJun 30, 2026The torsion spring may break at the point where it is connected to the active front stabilizer (anti-roll bar) links. A broken active stabil…
B310326Service bulletinFeb 23, 2026Various external influences can cause premature aging of the tension strut hydro-mount elastomer; which can lead to cracks in the material…
B310122Service bulletinJan 3, 2026During inspection and/or diagnosis there is noticeable dirt/grease buildup on the axles near the inner and/or outer CV boots.
0037360200Service campaignJun 12, 2025The air line on the air suspension supply system may not be properly installed. In the event of a fault, residual pressure is maintained in…
B320725Service bulletinJun 11, 2025Rattling/knocking noise from the front axle at low speeds of less than 15 mph. The noises are induced by driving over rough road surface or…
0061140900Service campaignApr 18, 2025Due to unfavorable tolerances, the Power Control Unit (PCU) may switch off under heavy loads and nolonger charge the Lithium-Ion (Li-Ion) Au…
B310525Service campaignJan 31, 2025Delivery Stop: Active Front Stabilizer
B310224Service bulletinFeb 22, 2024A knocking, “thump”-type noise may be heard from the front axle during straight-ahead driving on uneven road surfaces at low speed, e.g., be…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for BMW, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is BMW B064625 a recall?

No. A manufacturer communication is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the B064625 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every BMW warranty extension on file lists the ones BMW has filed.

Which vehicles does B064625 cover?

The manufacturer filed it against 11 model years: 2026 BMW X5, 2025 BMW X5, 2024 BMW X5, 2025 BMW X6, 2024 BMW X6, 2026 BMW X7 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.