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Manufacturer communication · Service campaign

BMW service campaign 0064280200

What it saysQuality checks have determined that the coolant changeover valve may develop a coolant leak under very low outside temperatures (significantly lower than 32º F (0 C)). NHTSA’s full summary ↓

BMW filed this with NHTSA as a service campaign dated Jul 12, 2024, received Jul 25, 2024, about the engine — 1 document under this number: B640624. It names 5 model years (2023–2024). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication
2023 -2024 BMW on or after 21 Apr 2023 “Produced between April 21, 2023”
G26 i4 Gran Coupe Battery Electric 3 May 2023 – 11 Jan 2024 “G26 i4 Gran Coupe Battery Electric Vehicle (BEV) May 3, 2023 – January 11, 2024”
G60 i5 Sedan BEV 6 Jul 2023 – 12 Jan 2024 “G60 i5 Sedan BEV July 6, 2023 – January 12, 2024”
G70 i7 Sedan BEV 21 Apr 2023 – 12 Jan 2024 “G70 i7 Sedan BEV April 21, 2023 – January 12, 2024”

What it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.

Quality checks have determined that the coolant changeover valve may develop a coolant leak under very low outside temperatures (significantly lower than 32º F (0 C)).

Manufacturer campaign id 0064280200 Kind Service campaign Manufacturer date Jul 12, 2024 Received by NHTSA Jul 25, 2024 Components Engine

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
B640624Service campaignJul 12, 202411005236PDF, 184 KB

What the document itself lists

Parts the bulletin names

Part numberDescriptionQty
64 11 9 462 114Changeover valve1
07 14 7 283 812Speed nut2
07 14 8 837 399ASA bolt4
31 11 6 899 302Multi-purpose bolt10
07 14 8 840 397ASA-Bolt (M14x1,5x85 ZNS3)1

Read by machine from the document NHTSA serves (5 pages), read Sep 30, 2026. A part number is shown only where it matches BMW’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote.

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 5 model years this bulletin names have filed 117 complaints with NHTSA since 2015.

The contact owns a 2023 BMW i4. The contact stated that while driving at 20-30 MPH with a fully charged battery, the engine seized on two separate occasions. There was an abnormal grinding sound detected. The inoperable do not drive message was displayed after the failure.

2023 BMW i4 · Engine · filed with NHTSA Apr 11, 2025 · ODI 11654118

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the engine

Source: same model, same component group

7 other manufacturer communications filed against these BMW models under the same component group (engine), newest first.

NumberKindDatedNHTSA’s summary
B170124Service bulletinFeb 25, 2026There is coolant leaking from under the car Low heater output Possible Check Control message “Drive, you can continue driving” (ID49) Pos…
0064420200Service campaignJun 6, 2025A faulty electric auxiliary heater may have been installed in the certain vehicles. This could result in the failure of the electric auxilia…
0064410200Service campaignJun 6, 2025A faulty electric auxiliary heater may have been installed in the certain vehicles. This could result in the failure of the electric auxilia…
0017270200Service campaignApr 30, 2025The coolant hose which runs from the combined charging unit (CCU) to the front electric motor’s housingmay develop a leak at the motor end o…
B640624Service campaignMay 24, 2024Quality checks have determined that the coolant changeover valve may develop a coolant leak under very low outside temperatures…
B640224Service bulletinMay 23, 2024The coolant changeover valve may develop a coolant leak when the outside temperatures go below 19°F (-7°C). The vehicles operating systems…
B613223Service bulletinDec 7, 2023BMW AG has issued a Delivery Stop (effective December 7, 2023) on certain Model Year 2023 BMW vehicles that were produced between July 4, 20…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for BMW, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is BMW 0064280200 a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 0064280200 repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does 0064280200 cover?

The manufacturer filed it against 5 model years: 2024 BMW i4, 2023 BMW i4, 2024 BMW i5, 2024 BMW i7, 2023 BMW i7. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: 2023 -2024 BMW: built on or after 21 Apr 2023; G26 i4 Gran Coupe Battery Electric: built 3 May 2023 – 11 Jan 2024; G60 i5 Sedan BEV: built 6 Jul 2023 – 12 Jan 2024 — the build date is on the certification label in the driver’s door jamb.