Audi bulletin SM 17-2024
What it saysThis special notice is to inform dealers to return the parts listed and only order the successor parts going forward. NHTSA’s full summary ↓
Audi filed this with NHTSA as a service bulletin dated Mar 5, 2024, received Apr 5, 2024, about the equipment. It names 37 model years (2017–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis special notice is to inform dealers to return the parts listed and only order the successor parts going forward.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| SM 17-2024 | Service bulletin | Mar 5, 2024 | 10251510 | PDF, 202 KB |
What the document itself lists
Parts the bulletin names
| Part number | Description | Qty | Find it |
|---|---|---|---|
| 80A-616-010 | — | — | |
| 4M0-616-010-C | — | — | |
| 80A-616-010-A | — | — | |
| 4M0-616-010-D | — | — |
Read by machine from the document NHTSA serves (1 page), read Sep 30, 2026. A part number is shown only where it matches Audi’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themAlso filed against model years this site has no page for: 2019 Audi S6.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 36 model years this bulletin names have filed 1,030 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the equipment
Source: same model, same component group99 other manufacturer communications filed against these Audi models under the same component group (equipment), newest first. The eight newest are listed; the rest are on the Audi list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| A9124022062466_5 | Service bulletin | Apr 18, 2024 | This bulletin provides information when Apple CarPlay cannot be started using the Wi-Fi connection (Wireless Carplay). |
| A9124992073629_1 | Service bulletin | Apr 8, 2024 | This bulletin provides information when the Apple CarPlay connection is dropped repeatedly in short intervals. |
| SM 22-2024 | Service bulletin | Mar 29, 2024 | This special notice is to inform dealers to return the parts listed and only order the successor parts going forward. |
| SM 21-2024 | Service bulletin | Mar 22, 2024 | This special notice is to inform dealers to return the parts listed and only order the successor parts going forward. |
| A9124882073333_2 | Service bulletin | Mar 22, 2024 | This bulletin provides information when the wireless Audi Smartphone interface is inoperable. |
| SM 19-2024 | Service bulletin | Mar 19, 2024 | This special notice is to inform dealers to return the parts listed if it meets the criteria provided. |
| A9124872065485_6 | Service bulletin | Mar 13, 2024 | This bulletin provides information when there is interference on telephone calls that is synced with the engine's RPMs. |
| A9124852073333_1 | Service bulletin | Mar 12, 2024 | This bulletin provides information when the Audi Wireless Smartphone interface is inoperable. |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Audi, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Audi SM 17-2024 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the SM 17-2024 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does SM 17-2024 cover?
The manufacturer filed it against 37 model years: 2024 Audi A6, 2023 Audi A6, 2022 Audi A6, 2021 Audi A6, 2020 Audi A6, 2019 Audi A6 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.