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Manufacturer communication · Service bulletin

Audi bulletin A9024032070020_3

What it saysThis bulletin provides information when the Audi virtual cockpit display has semi-circular markes on the edges of the display. NHTSA’s full summary ↓

Audi filed this with NHTSA as a service bulletin dated Jun 11, 2024, received Jul 2, 2024, about the electrical system — 2 documents under this number. It names 48 model years (2019–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

This bulletin provides information when the Audi virtual cockpit display has semi-circular markes on the edges of the display.

Kind Service bulletin Manufacturer date Jun 11, 2024 Received by NHTSA Jul 2, 2024 Components Electrical System

Documents filed under this number

DocumentKindDatedNHTSA idAt NHTSA
A9024032070020_3Service bulletinJun 11, 202411002977PDF
A9024032070020_3Service bulletinJun 11, 202411002908PDF

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

and 8 more on this site: 2022 Audi SQ8, 2023 Audi e-tron, 2022 Audi e-tron, 2021 Audi e-tron, 2020 Audi e-tron, 2019 Audi e-tron, 2023 Audi e-tron GT, 2022 Audi e-tron GT.

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 48 model years this bulletin names have filed 549 complaints with NHTSA since 2015. 208 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

BSG/alternator faulty. Started displaying “electrical malfunction!” Had to stop immediately before immediate shut down on road. Problem had been known on hybrid models of Audi specially larger models. Recall/TSB have been opened for those vehicles. Vehicle was inspected by dealership. No prior warning other than that immediate red warning

2023 Audi A3 · Electrical System · filed with NHTSA Sep 21, 2026 · ODI 11765831

Audi etron sportback lost power while driving on a busy roadway at 60mph. Car lost about 10-15 mph speed within seconds due to the vehicle weight. By the time the "drive system malfunction" and "electical system malfunction " warning lights came on I realized I could not accelerate, and and coasted to a stop on the shoulder over maybe 15…

2020 Audi e-tron · Electrical System · filed with NHTSA May 22, 2025 · ODI 11662595

My 2023 Audi SQ5 Sportback's key fob stopped working, and when I took it into the Audi dealership they said that it is a known issue that if you don't unclog the drain (not sure where that is - was never told I needed to do so) then there can be leaks that affect the wiring and the Comfort Control Module, rendering the vehicle unusable.

2023 Audi SQ5 · Electrical System · filed with NHTSA Jul 9, 2025 · ODI 11672326

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the electrical system

Source: same model, same component group

1,136 other manufacturer communications filed against these Audi models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Audi list.

NumberKindDatedNHTSA’s summary
TSB_2083444_1Service bulletinSep 30, 2026This TSB prvoides informaiton when there is a distance warning + ACC is not available/Audi pre sense fault; DTC U101400, B203200.
TSB_2082223_5Service bulletinSep 30, 2026This bulletin provides information regarding software update KD2* 03.11.00/C (28.14.01).
TSB_2081477_7Service bulletinSep 30, 2026This bulletin provides an overview of the combined software updates for cluster 3; PPE/PPC.
TSB_2080988_4Service bulletinSep 30, 2026This bulletin provides information when the rear lid only opens/clolses slightly and then stops.
TSB_2080076_3Service bulletinSep 30, 2026This bulletin provides information when there is an engine warning lamp on; DTC P157000 is logged in the ECM.
TSB_2079976_3Service bulletinSep 30, 2026This bulletin provides information when there is occasionally audio output for entertainment when the vehicle is started.
TSB_2079975_3Service bulletinSep 30, 2026This bulletin provides informaiton when the sound output pauses automatically after starting the vehicle.
TSB_2079974_3Service bulletinSep 30, 2026This bulleitn provides informaiton when there is a translucent rectangle covering the center display.

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Audi, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Audi A9024032070020_3 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the A9024032070020_3 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does A9024032070020_3 cover?

The manufacturer filed it against 48 model years: 2023 Audi A3, 2023 Audi A4, 2023 Audi A5, 2023 Audi A6, 2022 Audi A6, 2023 Audi A7 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.