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Manufacturer communication · Service bulletin

Audi bulletin A9024012068380_4

What it saysThis bulletin provdies information when the Virtual Cockpit display is blank; DTC B200049, Symptom code 10485833. NHTSA’s full summary ↓

Audi filed this with NHTSA as a service bulletin dated Jun 5, 2024, received Jul 2, 2024, about the electrical system — 2 documents under this number. It names 48 model years (2021–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

This bulletin provdies information when the Virtual Cockpit display is blank; DTC B200049, Symptom code 10485833.

Kind Service bulletin Manufacturer date Jun 5, 2024 Received by NHTSA Jul 2, 2024 Components Electrical System

Documents filed under this number

DocumentKindDatedNHTSA idAt NHTSA
A9024012068380_4Service bulletinJun 5, 202411002975PDF
A9024012068380_4Service bulletinJun 5, 202411002906PDF

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

and 8 more on this site: 2024 Audi SQ7, 2023 Audi SQ7, 2022 Audi SQ7, 2021 Audi SQ7, 2024 Audi SQ8, 2023 Audi SQ8, 2022 Audi SQ8, 2021 Audi SQ8.

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 48 model years this bulletin names have filed 278 complaints with NHTSA since 2015. 128 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

Water leaking from sunroof drains to interior of cabin. Water getting electronics wet and filling up where the battery sits as well. Both driver side and passenger side. Vehicle has numerous electrical problems such as: Vehicle auto start stop function failing (car not turning back on at traffic light) Emergency indicators not working…

2022 Audi Q8 · Electrical System · filed with NHTSA Jul 28, 2026 · ODI 11753232

While operating the vehicle under normal driving conditions, the vehicle suffered an immediate, un-commanded loss of engine power and throttle response. The vehicle displayed a critical dashboard restriction stating: “Maximum engine speed 2500 RPM”, forcing an emergency limp-home mode that instantly created a roadway collision hazard.

2021 Audi A6 · Electrical System · filed with NHTSA Sep 21, 2026 · ODI 11765960

Starter Generator Failed on 10/12/2023 while the car was being driven. Warning received was "Electrical system: Malfunction! Safely stop vehicle" There are multiple reports online of people experiencing similar problems and have had recalls. We never had a recall and this could have caused a fatality. We feel Audi has been negligent

2021 Audi Q7 · Electrical System · filed with NHTSA Oct 12, 2023 · ODI 11549706

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the electrical system

Source: same model, same component group

734 other manufacturer communications filed against these Audi models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Audi list.

NumberKindDatedNHTSA’s summary
TSB_2082223_5Service bulletinSep 30, 2026This bulletin provides information regarding software update KD2* 03.11.00/C (28.14.01).
TSB_2081477_7Service bulletinSep 30, 2026This bulletin provides an overview of the combined software updates for cluster 3; PPE/PPC.
TSB_2080988_4Service bulletinSep 30, 2026This bulletin provides information when the rear lid only opens/clolses slightly and then stops.
TSB_2076899_3Service bulletinSep 30, 2026This bulleti provides information when the message "Parking systems: fault" appears, DTC B200044.
TSB_2081155_3Service bulletinSep 29, 2026This Pending Service Solution (PSS) requests that technicians create a record in the PSS data base in instances when the vehicle cannot be u…
TSB_2076135_9Service bulletinSep 29, 2026This bulletin provides information when the driver assist systems cause intervention by active front assist.
TSB_2078471_6Service bulletinSep 28, 2026This bulletin provides information when the digital key cannot be deleted.
TSB_2083387_1Service bulletinSep 25, 2026This bulletin provides information regarding setup in the Audi Connect app for digital key.

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Audi, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Audi A9024012068380_4 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the A9024012068380_4 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does A9024012068380_4 cover?

The manufacturer filed it against 48 model years: 2024 Audi A6, 2023 Audi A6, 2022 Audi A6, 2021 Audi A6, 2024 Audi A7, 2023 Audi A7 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.