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Manufacturer communication · Service bulletin

Audi bulletin A8723552068460_5

What it saysThis bulletin provides information for when the air conditioning does not cool, DTCs P053000, or P251500 stored in C5. NHTSA’s full summary ↓

Audi filed this with NHTSA as a service bulletin dated Oct 2, 2023, received Nov 6, 2023, about the visibility/wiper. It names 45 model years (2020–2022). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

This bulletin provides information for when the air conditioning does not cool, DTCs P053000, or P251500 stored in C5.

Kind Service bulletin Manufacturer date Oct 2, 2023 Received by NHTSA Nov 6, 2023 Components Visibility/Wiper

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
A8723552068460_5Service bulletinOct 2, 202310243955PDF, 397 KB

What the document itself lists

Parts the bulletin names

Part numberDescriptionQtyFind it
4M0959603——
4M0959603E——

Read by machine from the document NHTSA serves (5 pages), read Sep 30, 2026. A part number is shown only where it matches Audi’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.

Find the defroster/defogger/hvac system for the 2022 A6 →

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Model years it names

Source: as the manufacturer filed them

and 5 more on this site: 2021 Audi SQ8, 2020 Audi SQ8, 2022 Audi e-tron, 2021 Audi e-tron, 2022 Audi e-tron GT.

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 45 model years this bulletin names have filed 632 complaints with NHTSA since 2015. 4 of them name Visibility/Wiper — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

I am writing to bring to your attention a safety issue regarding Audi windshields that warrants further investigation. I own a 2022 Audi SQ5, purchased in December 2021 from Audi Wilmington. I currently reside in where my vehicle has been exclusively serviced by Audi Sarasota since April 2023.

2022 Audi SQ5 · Visibility/Wiper · filed with NHTSA May 5, 2026 · ODI 11735886

If the vehicle is left outside in the sun, the backup camera and/or side cameras stop working. It happens very often, but it’s unpredictable. Because if very bad read visibility, reversing in this car is impossible without the backup camera

2022 Audi RS e-tron GT · Visibility/Wiper · filed with NHTSA Oct 18, 2024 · ODI 11620604

The rear camera on the car repeatedly does not work. The car has been to the dealership for replacement parts several times with the problem recurring. The rear camera does not work most days.

2021 Audi RS · Visibility/Wiper · filed with NHTSA Jan 17, 2025 · ODI 11636422

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the visibility/wiper

Source: same model, same component group

74 other manufacturer communications filed against these Audi models under the same component group (visibility/wiper), newest first. The eight newest are listed; the rest are on the Audi list.

NumberKindDatedNHTSA’s summary
TSB_2020552_15Service bulletinSep 22, 2026This bulletin provides service information regarding exterior glass cleaning.
TSB_2082227_2Service bulletinAug 11, 2026This bulletin provides service information for an HVAC malfunction and a remedy in cases where the symptom presents.
TSB_20741717_15Service bulletinAug 11, 2026This bulletin provides information on the GFF test plan required for AC compressor replacements regardless of the concern.
TSB_2079245_3Service bulletinAug 5, 2026This bulletin provides information when the windshield washer does not work.
TSB_2082938_1Service bulletinAug 4, 2026This bulletin provides informaiotn when the air conditioning deactivates AUTO mode after coasting.
TSB_2071007_2Service bulletinJul 31, 2026This bulleitn provides informaiton when there is louver broken on the air vent for chest.
TSB_2082227_1Service bulletinJun 4, 2026This bulletin provides service information for an HVAC malfunction and a remedy in cases where the symptom presents.
TSB_2067557_2Service bulletinMay 15, 2026This bulletin provides informaiton when the windscreen/rear window washer pump is not working (B126101, B126113).

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Audi, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Audi A8723552068460_5 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the A8723552068460_5 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does A8723552068460_5 cover?

The manufacturer filed it against 45 model years: 2022 Audi A6, 2021 Audi A6, 2020 Audi A6, 2022 Audi A7, 2021 Audi A7, 2020 Audi A7 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.