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Owner complaints · Forward Collision Avoidance

2021 Volkswagen Atlas automatic emergency braking problems

110 of the 640 complaints owners filed with NHTSA about the 2021 Volkswagen Atlas name the automatic emergency braking (NHTSA’s “Forward Collision Avoidance” heading — forward collision warning and automatic emergency braking, including phantom braking). Filed under the same heading: 1 NHTSA investigation. Every figure below is a document in a federal file, linked; none is a failure rate, and none is a verdict on any one car.

110 complaints 17% of this model year’s 6 reports a crash 1 a fire

What owners filed about the automatic emergency braking

Source: NHTSA complaint database
110complaints name the automatic emergency braking

6 of the 110 reports a crash · 1 a fire · 4 injuries. Self-reported, unverified.

Filed per year: 2021: 10 · 2022: 75 · 2023: 7 · 2024: 9 · 2025: 5 · 2026: 4

Too few of these complaints carry an odometer reading to say when the problem shows up.

17%of this model year’s complaints

640 complaints in all about the 2021 Volkswagen Atlas, 4 filed in 2026. The whole picture, every system →

Counts are owner reports to NHTSA, not verified defects, and scale with how many of these were sold; nothing here is a rate. NHTSA groups complaints coarsely, so “Forward Collision Avoidance” means the same area of the vehicle, not one fault.

Across model years: Volkswagen Atlas automatic emergency braking problems, every year on file →

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In owners’ own words

Source: NHTSA complaint database

Filed with NHTSA by the people who own these cars, about the automatic emergency braking. Quoted as written, with anything identifying removed; unverified reports — what was said, not a finding that it was true.

The contact owns a 2021 Volkswagen Atlas Cross Sport. The contact stated that while driving at an undisclosed speed, the brake warning light illuminated, and the vehicle unintendedly came to a stop. The contact stated that the failure had occurred twice. The vehicle was not diagnosed or repaired by an independent mechanic or dealer.
Forward Collision Avoidance at 45,819 miles Aug 14, 2023 NHTSA owner report
While driving 70mph down the highway, warning lights on the dash flashed but I’m not sure which ones, windows automatically rolled down and the emergency brake tried to engage. This could have absolutely caused an accident if traffic weren’t light.
Forward Collision Avoidance Jun 12, 2023 NHTSA owner report
As part of the existing recall on my vehicle, I am noticing serious mechanical issues ranging from the parking brake engaging when approaching a stop, the rear window rolling down (it's 0 degrees out), failure of Adaptive Cruise Control and a host of other electrical issues.
Forward Collision Avoidance Dec 28, 2022 NHTSA owner report
The contact owns a 2021 Volkswagen Atlas. The contact stated that while driving approximately 60 MPH, the message "Apply Brakes" displayed and the vehicle abruptly stopped. During the failure, there were no other vehicles or objects were nearby to cause the Forward Collision Avoidance safety feature to be activated.
Forward Collision Avoidance at 31,000 miles Jun 21, 2022 NHTSA owner report
My Atlas Crossport without warning or any vehicle in front of me engaged emergency braking and the forward collision warning lights and alarms came on. I was traveling roughly 40mph and the vehicle suddenly slowed to just below 10mph before I was able to continue driving.
Forward Collision Avoidance Jun 15, 2022 NHTSA owner report

What is on file about the automatic emergency braking

Source: NHTSA recalls, investigations and manufacturer communications

NHTSA investigation

Other systems with a record on the 2021 Volkswagen Atlas

Source: the same files
From here

Common questions

Source: NHTSA complaint database, recalls and manufacturer communications

Are automatic emergency braking problems common on the 2021 Volkswagen Atlas?

They are documented: NHTSA holds 110 owner complaints naming the automatic emergency braking on this model year (17% of everything owners filed about it), and 1 NHTSA investigation is filed under the same heading. Whether it is a problem on one particular car is a diagnosis, not a count, and a count says nothing about how many were sold.

Is there a recall for the automatic emergency braking on the 2021 Volkswagen Atlas?

No recall campaign is filed under this heading for this model year (there are 17 filed under other headings). A bulletin is not a recall: it carries no federal duty to repair for free.

When do automatic emergency braking problems show up on the 2021 Volkswagen Atlas?

Too few of the complaints carry an odometer reading to say. The model year's page shows the mileage curve across every system where it can.

What does NHTSA's "Forward Collision Avoidance" heading cover?

Forward collision warning and automatic emergency braking, including phantom braking. Owners choose the heading when they file, so it says which area of the vehicle the complaint is about, not which part failed.