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HomeRecallsMercedes-Benz VS3PA27 ERI/ERO
Manufacturer recall number

Mercedes-Benz recall VS3PA27 ERI/ERO

Mercedes-Benz calls it VS3PA27 ERI/ERO. NHTSA filed it as campaign 21V972000 on Dec 15, 2021: electrical system on the 2019–2020 Mercedes-Benz Sprinter, 48,400 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
21V9720002019–2020 Mercedes-Benz SprinterElectrical SystemDec 15, 202148,400minor
Problem Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. A software error in the park lock system may allow the vehicle to move after the gear selector has been placed in the Park 'P' position without the parking brake applied. Risk Unintentional vehicle movement can increase the risk of a crash. Fix Dealers will update the electronic stability program control unit software, free of charge. Owner notification letters were mailed February 11, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3PA27 ERI/ERO.

The manufacturer’s own words as filed for 21V972000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. VS3PA27 ERI/ERO is the number Mercedes-Benz assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 21V972000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is VS3PA27 ERI/ERO the same recall as 21V972000?

Yes. VS3PA27 ERI/ERO is Mercedes-Benz’s own number for it; 21V972000 is NHTSA’s. One recall, two references.

Which vehicles does VS3PA27 ERI/ERO cover?

2019–2020 Mercedes-Benz Sprinter, 48,400 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the VS3PA27 ERI/ERO repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.