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Manufacturer recall number

Mercedes-Benz recall VS3KOMBAUS

Mercedes-Benz calls it VS3KOMBAUS. NHTSA filed it as campaign 23V204000 on Mar 24, 2023: electrical system on the 2019–2022 Mercedes-Benz Sprinter, 6,857 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
23V2040002019–2022 Mercedes-Benz SprinterElectrical SystemMar 24, 20236,857high
Problem Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The instrument cluster may fail to display any information when the vehicle is started. Risk A blank instrument panel will not show critical information, such as vehicle speed, fuel gauge, warning messages, and warning lights, increasing the risk of a crash. Fix Dealers will update the instrument cluster software on the affected vehicles, free of charge. Owner notification letters were mailed May 5, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KOMBAUS.

The manufacturer’s own words as filed for 23V204000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. VS3KOMBAUS is the number Mercedes-Benz assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 23V204000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is VS3KOMBAUS the same recall as 23V204000?

Yes. VS3KOMBAUS is Mercedes-Benz’s own number for it; 23V204000 is NHTSA’s. One recall, two references.

Which vehicles does VS3KOMBAUS cover?

2019–2022 Mercedes-Benz Sprinter, 6,857 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the VS3KOMBAUS repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.