Mercedes-Benz recall VS2SIMKOM/VS3SIMKOM

Q: Is VS2SIMKOM/VS3SIMKOM the same recall as 22V360000?

Yes. VS2SIMKOM/VS3SIMKOM is Mercedes-Benz’s own number for it; 22V360000 is NHTSA’s. One recall, two references.

Mercedes-Benz calls it VS2SIMKOM/VS3SIMKOM. NHTSA filed it as campaign 22V360000 on May 20, 2022: electrical system on the 2019–2021 Mercedes-Benz Metris and 1 other Mercedes-Benz model, 19,937 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

The full filing, 22V360000 →Check a VIN at NHTSA Mercedes-Benz’s own VIN lookup →

What NHTSA has under this number

Source: 49 CFR Part 573 filings

NHTSA campaign	Vehicles	Component	Filed	Affected	Severity
22V360000	2019–2021 Mercedes-Benz Metris and 1 other Mercedes-Benz model	Electrical System	May 20, 2022	19,937	minor

Problem Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter, Mercedes-Benz Metris, and Mercedes-Benz Sprinter vehicles. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system. Risk A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury. Fix The communication module software will be updated through an Over-the-Air (OTA) update, or by a dealer, free of charge. Owner notification letters were mailed October 13, 2022. Owners may contact DVUSA at 1-877-762-8267. DVUSA's number for this recall is VS2SIMKOM/VS3SIMKOM.

The manufacturer’s own words as filed for 22V360000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. VS2SIMKOM/VS3SIMKOM is the number Mercedes-Benz assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 22V360000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

NHTSA VIN recall lookup →Mercedes-Benz’s own VIN lookup →

Common questions

Source: NHTSA, 49 CFR Part 573

Is VS2SIMKOM/VS3SIMKOM the same recall as 22V360000?

Yes. VS2SIMKOM/VS3SIMKOM is Mercedes-Benz’s own number for it; 22V360000 is NHTSA’s. One recall, two references.

Which vehicles does VS2SIMKOM/VS3SIMKOM cover?

2019–2021 Mercedes-Benz Metris and 1 other Mercedes-Benz model, 19,937 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the VS2SIMKOM/VS3SIMKOM repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.