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NHTSA campaign 25V393000

2020–2025 Ford and Lincoln: seats recall

A seat that moves unexpectedly may not properly restrain an occupant during a crash, increasing their risk of injury.

high304,662 vehicles affected64% reported repaired

What was reported

Source: manufacturer filing, 49 CFR Part 573
ProblemFord Motor Company (Ford) is recalling certain 2020-2025 Aviator, and Explorer vehicles. The switch for the easy-entry second-row outer seats may bind or stick, resulting in the seats unlatching, folding, or sliding unexpectedly while driving.RiskA seat that moves unexpectedly may not properly restrain an occupant during a crash, increasing their risk of injury.FixDealers will inspect the second-row seat switch, and replace the bezel around the switch as necessary, free of charge. Owner notification letters were mailed August 7, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S67.

Reported to NHTSA Jun 13, 2025 by Ford Motor Company, owners notified Aug 7, 2025.

Which vehicles are covered

Source: NHTSA campaign 25V393000

Vehicles built Oct 19, 2018 to Nov 4, 2024 — a VIN outside that window is not part of this campaign even if the year, make and model match.

Model yearClassSafety SignalRecalls on file
2020 Ford ExplorerLarge SUVF35
2021 Ford ExplorerLarge SUVF27
2022 Ford ExplorerLarge SUVF25
2023 Ford ExplorerLarge SUVF15
2024 Ford ExplorerLarge SUVF10
2025 Ford ExplorerLarge SUVF22
2020 Lincoln AviatorLarge SUVF30
2021 Lincoln AviatorLarge SUVF28
2022 Lincoln AviatorLarge SUVF22
2023 Lincoln AviatorLarge SUVF16
2024 Lincoln AviatorLarge SUVF8
2025 Lincoln AviatorLarge SUVF15

Those are the model years inside WhichTrim's range, 2016 onward. The campaign may cover others outside it, and the only thing that settles whether one specific vehicle is included is its VIN.

How much of it has been fixed

Source: manufacturer quarterly report, 49 CFR 573.7
Reported repaired64%

of the campaign

4 quarters into the six-quarter reporting window, and still climbing.

This is the manufacturer's own cumulative count of vehicles it has inspected and repaired, divided by the vehicles the campaign covers. It files that count with NHTSA every quarter for six consecutive quarters, starting from the quarter in which owners were told a remedy was ready, and then the obligation ends — so a figure on an older campaign is where the count stopped, not where it stands today.

It rarely reaches 100%, and not because the work was not done. The same report asks manufacturers to count vehicles they could not reach at all — exported, stolen, scrapped, or simply never located — and those stay in the denominator. A low number means a lot of these vehicles are still out there unrepaired; it does not tell you which ones.

The federal paperwork

Source: nhtsa.gov

Filed documents

  • Defect report PDF — The manufacturer's own filing to NHTSA describing the defect, the risk and the affected build range.

Check one specific vehicle

A recall applies to a build range, so year, make and model cannot settle it. NHTSA checks a VIN against the manufacturer's own list and tells you whether the repair is still outstanding on that vehicle.

NHTSA VIN recall lookup →

Campaign 25V393000 · the manufacturer calls it 25S67

Common questions

Source: NHTSA, 49 CFR Part 573

Does this recall repair cost anything?

No. Federal law requires the manufacturer to remedy a safety defect or a compliance failure at no charge, for vehicles up to 15 years old measured from the date of first sale. A dealer that asks you to pay for a recall repair is in the wrong.

How do I know whether my vehicle is included?

By VIN, not by model year. This campaign covers vehicles built Oct 19, 2018 to Nov 4, 2024. The manufacturer files a build range with NHTSA and only vehicles inside it are covered, so two identical-looking cars from the same year can differ. NHTSA's own lookup checks a VIN against the manufacturer's list.

What if the repair is not available yet?

It happens, and often. Manufacturers must notify owners when a defect is found even if the parts or the software are not ready, then notify them a second time once the remedy exists. The remedy filed for this campaign is described above.

What did the manufacturer say was wrong?

The problem, risk and fix quoted on this page are the manufacturer's own words as filed with NHTSA under 49 CFR Part 573. WhichTrim does not paraphrase them.

Who started this recall?

NHTSA's record credits NHTSA's Office of Defects Investigation. A recall can begin with the manufacturer's own testing, with a defect investigation, or with a compliance test against a Federal Motor Vehicle Safety Standard.