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Federal filingsHome›Recalls› 24V023000
NHTSA campaign 24V023000 · manufacturer recall N778

2018–2022 Land Rover Range Rover: back over prevention recall

A rearview camera image that does not display while in reverse decreases the driver's visibility, increasing the risk of injury or crash.

moderate 58,729 vehicles affected FMVSS 111 83% reported repaired

What was reported

Source: manufacturer filing, 49 CFR Part 573
Problem Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2018-2022 Range Rover and Range Rover Sport vehicles equipped with a Surround Camera System. Water may enter into the rearview camera, which can cause the rearview camera image not to appear on the display or display a distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility." Risk A rearview camera image that does not display while in reverse decreases the driver's visibility, increasing the risk of injury or crash. Fix Dealers will inspect the rearview camera and add a new seal or replace the camera, free of charge. Owner notification letters were mailed to Range Rover owners March 4, 2024. Interim notification letters were mailed to Range Rover Sport owners March 7, 2024. Range Rover Sport owners will receive a second notice once remedy parts become available. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is N778.

Reported to NHTSA Jan 18, 2024 by Jaguar Land Rover North America, LLC, owners notified Mar 4, 2024.

What that means, in plain English

Source: WhichTrim's reading of the filing above — not NHTSA's wording

The rearview camera failing to display degrades a safety aid but does not directly cause a crash or remove driver control; the driver retains all primary vehicle controls and can use mirrors and direct observation to back up.

Written for us by a language model from the manufacturer's filed text, which is quoted in full above. Where the two differ, the filing is the record and this is only our summary of it.

The fix, from the dealer bulletin

Source: NHTSA remedy instructions and dealer notice
Stop-sale Yes: the bulletin says the vehicle may not be sold or delivered until repaired
Remedy Instructions filed: the dealer bulletin exists

The advisory, as filed: “JLR retailers/authorized repairers are reminded that they must not sell vehicles identified as affected by this campaign until such time as the repair has been successfully completed.”

Read from NHTSA’s copy of the manufacturer’s dealer documents (manufacturer campaign N778). The procedure itself is in the bulletin; a franchised dealer has the current copy on the manufacturer’s portal, and that copy governs. Working a lot or a fleet? Recall Watch carries this line on every VIN it checks: remedy status, hours, stop-sale.

Which vehicles are covered

Source: NHTSA campaign 24V023000
Model yearClassSafety SignalRecalls on file
2018 Land Rover Range RoverLarge SUVC8
2019 Land Rover Range RoverLarge SUVF8
2020 Land Rover Range RoverLarge SUVF23
2021 Land Rover Range RoverLarge SUVF11
2022 Land Rover Range RoverLarge SUVF18

Those are the model years inside WhichTrim's range, 2016 onward. The campaign may cover others outside it, and the only thing that settles whether one specific vehicle is included is its VIN.

How much of it has been fixed

Source: manufacturer quarterly report, 49 CFR 573.7
Reported repaired 83%

of the campaign

The final figure: the six quarters of reporting that 49 cfr 573.7 requires have closed.

This is the manufacturer's own cumulative count of vehicles it has inspected and repaired, divided by the vehicles the campaign covers. It files that count with NHTSA every quarter for six consecutive quarters, starting from the quarter in which owners were told a remedy was ready, and then the obligation ends — so a figure on an older campaign is where the count stopped, not where it stands today.

It rarely reaches 100%, and not because the work was not done. The same report asks manufacturers to count vehicles they could not reach at all — exported, stolen, scrapped, or simply never located — and those stay in the denominator. A low number means a lot of these vehicles are still out there unrepaired; it does not tell you which ones.

The federal paperwork

Source: nhtsa.gov

Check one specific vehicle

A recall applies to a build range, so year, make and model cannot settle it. Type the VIN and the WhichTrim recall report checks this campaign’s build window and engine against it.

Campaign 24V023000 · the manufacturer calls it N778

Own one, or run a fleet? Recall Watch checks each VIN against every new NHTSA campaign and emails you when one lands, this one's expansions included. Or take a free one-line alert by model year.

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A recall covers a build range. Only your VIN settles it.

Check it with the WhichTrim recall report now, or have us check it every night and email you when something new is filed.

Photo: Taiga Miyamoto / Unsplash

Common questions

Source: NHTSA, 49 CFR Part 573

Is N778 the same recall as 24V023000?

Yes. N778 is the number Jaguar Land Rover North America, LLC uses for this campaign in its own paperwork and in the letter it sends owners. 24V023000 is the number NHTSA files it under. One recall, two references — dealers and service departments generally quote the manufacturer's.

Does this recall repair cost anything?

No. Federal law requires the manufacturer to remedy a safety defect or a compliance failure at no charge, for vehicles up to 15 years old measured from the date of first sale. A dealer that asks you to pay for a recall repair is in the wrong.

How do I know whether my vehicle is included?

By VIN, not by model year. The manufacturer files a build range with NHTSA and only vehicles inside it are covered, so two identical-looking cars from the same year can differ. NHTSA's own lookup checks a VIN against the manufacturer's list.

What if the repair is not available yet?

It happens, and often. Manufacturers must notify owners when a defect is found even if the parts or the software are not ready, then notify them a second time once the remedy exists. This campaign was filed without a repair available — Jaguar Land Rover North America, LLC says so in the text above.

What did the manufacturer say was wrong?

The problem, risk and fix quoted on this page are the manufacturer's own words as filed with NHTSA under 49 CFR Part 573. WhichTrim does not paraphrase them.

Who started this recall?

NHTSA's record credits the manufacturer. A recall can begin with the manufacturer's own testing, with a defect investigation, or with a compliance test against a Federal Motor Vehicle Safety Standard.