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Federal filingsHome›Recalls› 23V842000
NHTSA campaign 23V842000 · manufacturer recall 93U6/93U8

2019–2024 Audi A7 and 6 other Audi models: electrical system recall

An overheated outlet or charging cable can increase the risk of a fire.

critical 93,196 vehicles affected 89% reported repaired

What was reported

Source: manufacturer filing, 49 CFR Part 573
Problem Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat. Risk An overheated outlet or charging cable can increase the risk of a fire. Fix Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.

Reported to NHTSA Dec 13, 2023 by Volkswagen Group of America, Inc, owners notified Mar 28, 2024.

What that means, in plain English

Source: WhichTrim's reading of the filing above — not NHTSA's wording

An overheated charging cable or outlet that can cause a fire meets the critical threshold, and the interim remedy instructs owners not to use the 220V/240V cable entirely, which is functionally a stop-use order for that charging mode.

Written for us by a language model from the manufacturer's filed text, which is quoted in full above. Where the two differ, the filing is the record and this is only our summary of it.

The fix, from the dealer bulletin

Source: NHTSA remedy instructions and dealer notice
Stop-sale Yes: the bulletin says the vehicle may not be sold or delivered until repaired
Remedy Instructions filed: the dealer bulletin exists

The advisory, as filed: “New Vehicles in Dealer Inventory: It is a violation of federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied.”

Read from NHTSA’s copy of the manufacturer’s dealer documents (manufacturer campaign 93U6/93U8). The procedure itself is in the bulletin; a franchised dealer has the current copy on the manufacturer’s portal, and that copy governs. Working a lot or a fleet? Recall Watch carries this line on every VIN it checks: remedy status, hours, stop-sale.

Which vehicles are covered

Source: NHTSA campaign 23V842000
Model yearClassSafety SignalRecalls on file
2021 Audi A7Midsize HatchbackF11
2022 Audi A7Midsize HatchbackF7
2020 Audi A8Large SedanD5
2021 Audi A8Large SedanF10
2022 Audi Q4 e-tronLarge SUVD5
2023 Audi Q4 e-tronLarge SUVC4
2024 Audi Q4 e-tronLarge SUVD4
2020 Audi Q5Compact SUVD6
2021 Audi Q5Compact SUVF8
2022 Audi Q5Compact SUVF8
2023 Audi Q5Compact SUVF6
2024 Audi Q5Compact SUVD4
2022 Audi RS e-tron GTMidsize SedanF7
2023 Audi RS e-tron GTMidsize SedanF8
2024 Audi RS e-tron GTMidsize SedanF5
2019 Audi e-tronLarge SUVF5
2020 Audi e-tronLarge SUVF5
2021 Audi e-tronLarge SUVF10
2022 Audi e-tronLarge SUVF6
2023 Audi e-tronLarge SUVC3
2022 Audi e-tron GTMidsize SedanF13
2023 Audi e-tron GTMidsize SedanF8
2024 Audi e-tron GTMidsize SedanF6

Those are the model years inside WhichTrim's range, 2016 onward. The campaign may cover others outside it, and the only thing that settles whether one specific vehicle is included is its VIN.

How much of it has been fixed

Source: manufacturer quarterly report, 49 CFR 573.7
Reported repaired 89%

of the campaign

The final figure: the six quarters of reporting that 49 cfr 573.7 requires have closed.

This is the manufacturer's own cumulative count of vehicles it has inspected and repaired, divided by the vehicles the campaign covers. It files that count with NHTSA every quarter for six consecutive quarters, starting from the quarter in which owners were told a remedy was ready, and then the obligation ends — so a figure on an older campaign is where the count stopped, not where it stands today.

It rarely reaches 100%, and not because the work was not done. The same report asks manufacturers to count vehicles they could not reach at all — exported, stolen, scrapped, or simply never located — and those stay in the denominator. A low number means a lot of these vehicles are still out there unrepaired; it does not tell you which ones.

The federal paperwork

Source: nhtsa.gov

Check one specific vehicle

A recall applies to a build range, so year, make and model cannot settle it. Type the VIN and the WhichTrim recall report checks this campaign’s build window and engine against it.

Campaign 23V842000 · the manufacturer calls it 93U6/93U8

Own one, or run a fleet? Recall Watch checks each VIN against every new NHTSA campaign and emails you when one lands, this one's expansions included. Or take a free one-line alert by model year.

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A recall covers a build range. Only your VIN settles it.

Check it with the WhichTrim recall report now, or have us check it every night and email you when something new is filed.

Photo: Taiga Miyamoto / Unsplash

Common questions

Source: NHTSA, 49 CFR Part 573

Is 93U6/93U8 the same recall as 23V842000?

Yes. 93U6/93U8 is the number Volkswagen Group of America, Inc uses for this campaign in its own paperwork and in the letter it sends owners. 23V842000 is the number NHTSA files it under. One recall, two references — dealers and service departments generally quote the manufacturer's.

Does this recall repair cost anything?

No. Federal law requires the manufacturer to remedy a safety defect or a compliance failure at no charge, for vehicles up to 15 years old measured from the date of first sale. A dealer that asks you to pay for a recall repair is in the wrong.

How do I know whether my vehicle is included?

By VIN, not by model year. The manufacturer files a build range with NHTSA and only vehicles inside it are covered, so two identical-looking cars from the same year can differ. NHTSA's own lookup checks a VIN against the manufacturer's list.

What if the repair is not available yet?

It happens, and often. Manufacturers must notify owners when a defect is found even if the parts or the software are not ready, then notify them a second time once the remedy exists. The remedy filed for this campaign is described above.

What did the manufacturer say was wrong?

The problem, risk and fix quoted on this page are the manufacturer's own words as filed with NHTSA under 49 CFR Part 573. WhichTrim does not paraphrase them.

Who started this recall?

NHTSA's record credits the manufacturer. A recall can begin with the manufacturer's own testing, with a defect investigation, or with a compliance test against a Federal Motor Vehicle Safety Standard.