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Owner complaints · Service Brakes

2017 Ram 3500 brake problems

193 of the 312 complaints owners filed with NHTSA about the 2017 Ram 3500 name the brakes (NHTSA’s “Service Brakes” heading — the hydraulic brakes, ABS and brake assist). Filed under the same heading: 1 recall, 1 NHTSA investigation. Every figure below is a document in a federal file, linked; none is a failure rate, and none is a verdict on any one car.

193 complaints 62% of this model year’s 4 reports a crash typically at 60k miles

What owners filed about the brakes

Source: NHTSA complaint database
193complaints name the brakes

4 of the 193 reports a crash · 0 a fire · 0 injuries. Self-reported, unverified.

Filed per year: 2017: 2 · 2018: 2 · 2019: 4 · 2022: 7 · 2023: 61 · 2024: 49 · 2025: 42 · 2026: 26

60kmiles, typically

Half of the 41 owners who gave an odometer reading reported the brake problem between 24,000 and 110,000 miles. A median of reports, not the life of a part.

62%of this model year’s complaints

312 complaints in all about the 2017 Ram 3500, 26 filed in 2026. The whole picture, every system →

Counts are owner reports to NHTSA, not verified defects, and scale with how many of these were sold; nothing here is a rate. NHTSA groups complaints coarsely, so “Service Brakes” means the same area of the vehicle, not one fault.

Across model years: Ram 3500 brake problems, every year on file →

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In owners’ own words

Source: NHTSA complaint database

Filed with NHTSA by the people who own these cars, about the brakes. Quoted as written, with anything identifying removed; unverified reports — what was said, not a finding that it was true.

The contact owns a 2017 Ram 3500. The contact stated that the ABS warning light would intermittently illuminate on the instrument panel. The contact had taken the vehicle to a dealer where a diagnostic test confirmed that there was an electrical short between the ABS hydraulic control unit and the electronic module which rendered the ABS…
Service Brakes at 65,000 miles Aug 3, 2022 NHTSA owner report
The contact owns a 2017 Ram 3500. The contact stated that while driving at various speeds, several ABS related warning lights appeared on the instrument panel with a warning chime coming from the vehicle. Due to the failure, the cruise control failed to operate as needed.
Service Brakes at 47,000 miles Jun 27, 2022 NHTSA owner report
I have a Ram 3500 towing a 15 000 LBS camper with the factory integrated brake controller will not stop my camper. Less than 30 MPH there is very little stopping with the system set on all max settings. I have spoke with Ram ,/dealer and was told system is working as designed.
Service Brakes at 15,000 miles Oct 7, 2019 NHTSA owner report
Current owner of this vehicle, victor ciobanas, rolled back odometer twice in the last year, 50000 miles each time, and several times before. I was working on this truck as a driver. Owner said he did it for warranty in dealership. Now odometer shows around 80000 miles, while the real mileage is around 300000 miles.
Service Brakes Oct 6, 2019 NHTSA owner report
Parking brake locked up due the fact that parking brake pads had been completely worn. Details: bought vehicle at 100 miles and had always been releasing the parking lever prior to drive and at little over 2,000 miles, parking brake failed and locked up at a parking lot 150 miles away from home.
Service Brakes at 2,500 miles Jul 31, 2019 NHTSA owner report

What is on file about the brakes

Source: NHTSA recalls, investigations and manufacturer communications

Recall filed under this heading

NHTSA investigation

Trouble codes named on this system

C0042 P0572 P1524 C0020

Codes a bulletin or an owner’s complaint about the 2017 Ram 3500 names on this model year; a code with a record of its own links it.

From here

Common questions

Source: NHTSA complaint database, recalls and manufacturer communications

Are brake problems common on the 2017 Ram 3500?

They are documented: NHTSA holds 193 owner complaints naming the brakes on this model year (62% of everything owners filed about it), and 1 recall, 1 NHTSA investigation are filed under the same heading. Whether it is a problem on one particular car is a diagnosis, not a count, and a count says nothing about how many were sold.

Is there a recall for the brakes on the 2017 Ram 3500?

Yes — one campaign is filed under this heading: 24V896000. A recall is matched by VIN; check yours at nhtsa.gov/recalls.

When do brake problems show up on the 2017 Ram 3500?

Owners who gave an odometer reading reported it at a median of 60,000 miles; half of them between 24,000 and 110,000. That is when reports cluster, not the life of a part.

What does NHTSA's "Service Brakes" heading cover?

The hydraulic brakes, ABS and brake assist. Owners choose the heading when they file, so it says which area of the vehicle the complaint is about, not which part failed.